Boots appeared to be good but were just not wide enough for my husband's feet, they were returned
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Trusted Customer
9 years ago
Date of purchase: 09/27/2014
efficient company
Chums
Chums
9 years ago
I was very sorry to learn that you were unhappy with the product you purchased. I can assure you that all products we sell are subject to random quality checks to ensure that the items we sell are fit for purpose, free from defects and offer value for money. We apologize if the products you received were not of a good standard and will use your comments towards future checks.
We are happy to see you reviewed our service as good and we hope you still choose to order with us in the future.
Product reviews
were not of the expected quality and returned for credit
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Trusted Customer
9 years ago
Date of purchase: 09/28/2014
Good efficient service
Product reviews
Excellent trousers nice and warm
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Trusted Customer
9 years ago
Date of purchase: 09/25/2014
very impressed with efficiency as always
Product reviews
very pleased with quality and look of trousers
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Trusted Customer
9 years ago
Date of purchase: 08/30/2014
Best service.
Product reviews
Excellent product. would not be without it now.
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Trusted Customer
9 years ago
Date of purchase: 10/05/2014
Trousers arrived on time.
Product reviews
Not worn yet but look as if they will wear well.
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Trusted Customer
9 years ago
Date of purchase: 08/19/2014
Excellent.
Product reviews
Yes, good product BUT waist had VERY tight elastic for the size given!
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Trusted Customer
9 years ago
Date of purchase: 09/11/2014
service especially on rugs and mats very slow
Chums
Chums
9 years ago
Thank you for taking the time to provide us with your feedback. Sorry to learn that you were unhappy with the product you have received from us.
We do have random quality checks on our goods to ensure that the items we sell are safe, free from defects and offer value for money. We do apologize if the goods were not as you expected and we will take your comments into consideration.
We are happy to see you have reviewed our service as good. We are continuously trying to improve our customer service to make sure we are providing the highest standard we can.
Product reviews
not what i expected
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Trusted Customer
9 years ago
Date of purchase: 10/05/2014
Good service, had what I needed couldn't find the same shoes anywhere else.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.