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Rated
Excellent
Service
4.5
/5
Product
4.3
/5

5

4

3

2

1

12,066

2,420

683

304

685

16,158

ratings over the past year

Displaying all 113,476 reviews
Trusted Customer
9 years ago
Date of purchase: 09/11/2014
Always received an efficient service.
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Chums
Chums
9 years ago
Great feedback! Much appreciated.
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Trusted Customer
9 years ago
Date of purchase: 09/14/2014
Product arrived promptly. 2 pairs of shoes 1 was ok as ordered the other was a about a size 10 even though it had a size 12 on the shoes. I returned the shoes and a replacement was sent within a week.
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Chums
Chums
9 years ago
Thank you for your feedback. I am sorry to hear one pair of the shoes were incorrectly sized. I can assure you this is not an issue we have had with these shoes. We do have random quality control checks of all items to ensure instances like this are kept to a minimum. Sorry for any inconvenience caused but great to hear that you are now happy with the shoes.
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Trusted Customer
9 years ago
Date of purchase: 09/20/2014
Good service, varied products
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Chums
Chums
9 years ago
Great feedback! Much Appreciated.
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Trusted Customer
9 years ago
Date of purchase: 09/20/2014
Excellent quality goods and very speedy delivery
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Chums
Chums
9 years ago
Great to hear you are so happy with service and product! Thank you for your feedback.
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Trusted Customer
9 years ago
Date of purchase: 09/03/2014
Service very good. Speedy delivery
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Chums
Chums
9 years ago
So glad to hear are pleased with our service, delivery and item. Great feed back, Much appreciated.
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Trusted Customer
9 years ago
Date of purchase: 08/11/2014
problem communicating so as to get a refund
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Chums
Chums
9 years ago
Thank you for your feedback. Such as shame the was an error in communication. I can advise you can contact us on 03333554455, via our website using the free live chat facility or at enquires@chums.co.uk
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Trusted Customer
9 years ago
Date of purchase: 09/20/2014
service and delivery time very good
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Chums
Chums
9 years ago
Thank you for your feedback!
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Trusted Customer
9 years ago
Date of purchase: 08/18/2014
Been ok ever since i started buying from them ive had no problems .
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Chums
Chums
9 years ago
Great feedback so pleased we were able to supply you with a suitable item that was fit for purpose. Thank you
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Trusted Customer
9 years ago
Date of purchase: 08/27/2014
easy to order, good delivery good quality.
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Chums
Chums
9 years ago
So glad to hear the item and delivery was to a good quality, Thank you for taking time to leave your feedback.
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Trusted Customer
9 years ago
Date of purchase: 09/06/2014
Got the order wrong twice. Originally a packing error, sending out wrong goods became an admin error when they sent out the wrong ones again
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Chums
Chums
9 years ago
We are very unhappy to hear of the experience you have had with us and would like to resolve this matter. We understand it is unsatisfactory and unprofessional that you have been sent the wrong goods from us, not once, but twice. We would like to try and resolve this matter with you if you wish. Could you please email us at enquiries@chums.co.uk and we will be able to take this issue further and hopefully have it resolved. We thank you for your time and feedback.
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.