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Rated
Excellent
Service
4.5
/5
Product
4.3
/5

5

4

3

2

1

12,070

2,419

683

307

688

16,167

ratings over the past year

Displaying all 113,427 reviews
Trusted Customer
11 years ago
Date of purchase: 09/01/2013
l have always been satisfied with the service in the past but not happy with this blip.
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Chums
Chums
10 years ago
I am sorry to hear you are not happy with your purchase. It sounds like this item could be faulty, please return this to us and we will be happy to exchange it for you.
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Trusted Customer
11 years ago
Date of purchase: 09/05/2013
Company good service not that fast
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Chums
Chums
10 years ago
Many thanks for taking the time to leave feedback.
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Trusted Customer
11 years ago
Date of purchase: 08/27/2013
could have btter delivery service
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Chums
Chums
10 years ago
We are sorry to hear that you were not happy with our delivery service, although our records do show that your parcel was delivered within two days when we do advise it can take upto 10 days. We do hope however you are happy with your purchase. Kind regards
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Trusted Customer
11 years ago
Date of purchase: 09/04/2013
The delivery was good, i have always bought with Chums.
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Chums
Chums
11 years ago
Good Afternoon, thanking for taking the time to feed this back to us, im sorry the item has been unsuitable for you on this occassion. Our clothes are usually generously sized. Once your order is back a refund will be processed for you as requested in our earlier telephone call.
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Chums
Chums
11 years ago
Good Afternoon, thanking for taking the time to feed this back to us, im sorry the item has been unsuitable for you on this occassion, some of our clothes are generously sized, once your order is back a refund will be processed for you as requested in our earlier telephone call.
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Trusted Customer
11 years ago
Date of purchase: 09/04/2013
Fast and efficient
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Chums
Chums
10 years ago
Glad to hear you are impressed with our service. Hope the stain glass effect looks great on your window - Many thanks
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Trusted Customer
11 years ago
Date of purchase: 09/03/2013
no satisfactory responce to my enquiry regarding my order
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Chums
Chums
10 years ago
I am sorry to hear this please e-mail us on enquiries@chums.co.uk and we can discuss your enquiry in further detail.
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Trusted Customer
11 years ago
Date of purchase: 08/30/2013
The Trousers arrived within a week and were in good condition.
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Chums
Chums
11 years ago
Great to hear - much obliged
Trusted Customer
11 years ago
Over the years, I have found your clothing good quality and sensibly priced. I usually find something I need.
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Trusted Customer
11 years ago
Date of purchase: 09/02/2013
always liked Chums have ordered before will do again
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Chums
Chums
11 years ago
Good to hear - many thanks
Trusted Customer
11 years ago
as I have said before I like chums a lot as they do not keep bothering you with loads of E Mails
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Trusted Customer
11 years ago
Date of purchase: 08/30/2013
Very good value
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Chums
Chums
10 years ago
Thanks !
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Trusted Customer
11 years ago
Date of purchase: 08/31/2013
The service was good
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Chums
Chums
10 years ago
I am sorry to hear the wrong colour was sent. I have looked into your account and can see your replacement has been sent. Sorry for any inconvenience caused.
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.