l have always been satisfied with the service in the past but not happy with this blip.
Chums
Chums
10 years ago
I am sorry to hear you are not happy with your purchase. It sounds like this item could be faulty, please return this to us and we will be happy to exchange it for you.
Product reviews
I am quite satisfied so far with these.
Have used one cushion so far and it punctured within a few hours of use so not very happy when obviously it is designed to be sat on according to the description in your catalogue. I am now sceptical
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Trusted Customer
11 years ago
Date of purchase: 09/05/2013
Company good service not that fast
Chums
Chums
10 years ago
Many thanks for taking the time to leave feedback.
Product reviews
Very good product
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Trusted Customer
11 years ago
Date of purchase: 08/27/2013
could have btter delivery service
Chums
Chums
10 years ago
We are sorry to hear that you were not happy with our delivery service, although our records do show that your parcel was delivered within two days when we do advise it can take upto 10 days. We do hope however you are happy with your purchase. Kind regards
Product reviews
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Trusted Customer
11 years ago
Date of purchase: 09/04/2013
The delivery was good, i have always bought with Chums.
Chums
Chums
11 years ago
Good Afternoon, thanking for taking the time to feed this back to us, im sorry the item has been unsuitable for you on this occassion. Our clothes are usually generously sized. Once your order is back a refund will be processed for you as requested in our earlier telephone call.
Chums
Chums
11 years ago
Good Afternoon, thanking for taking the time to feed this back to us, im sorry the item has been unsuitable for you on this occassion, some of our clothes are generously sized, once your order is back a refund will be processed for you as requested in our earlier telephone call.
Product reviews
I was not happy with the fabric it was creased, and the size was way to small although i ordered it in my size.
It was same with the trousers, but the trousers was to big. I sent the two items back to your company.
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Trusted Customer
11 years ago
Date of purchase: 09/04/2013
Fast and efficient
Chums
Chums
10 years ago
Glad to hear you are impressed with our service. Hope the stain glass effect looks great on your window - Many thanks
Product reviews
OK
OK
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Trusted Customer
11 years ago
Date of purchase: 09/03/2013
no satisfactory responce to my enquiry regarding my order
Chums
Chums
10 years ago
I am sorry to hear this please e-mail us on enquiries@chums.co.uk and we can discuss your enquiry in further detail.
Product reviews
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Trusted Customer
11 years ago
Date of purchase: 08/30/2013
The Trousers arrived within a week and were in good condition.
Chums
Chums
11 years ago
Great to hear - much obliged
Trusted Customer
11 years ago
Over the years, I have found your clothing good quality and sensibly priced. I usually find something I need.
Product reviews
Great! I am wearing them regularly, as I have lost weight recently and these fit me far better than others in my wardrobe.
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Trusted Customer
11 years ago
Date of purchase: 09/02/2013
always liked Chums have ordered before will do again
Chums
Chums
11 years ago
Good to hear - many thanks
Trusted Customer
11 years ago
as I have said before I like chums a lot as they do not keep bothering you with loads of E Mails
Product reviews
nice cloth well suited to our requirements fits perfectly and delivered on time as expected
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Trusted Customer
11 years ago
Date of purchase: 08/30/2013
Very good value
Chums
Chums
10 years ago
Thanks !
Product reviews
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Trusted Customer
11 years ago
Date of purchase: 08/31/2013
The service was good
Chums
Chums
10 years ago
I am sorry to hear the wrong colour was sent. I have looked into your account and can see your replacement has been sent. Sorry for any inconvenience caused.
Product reviews
The trousers were fine but you sent the wrong colour for one pair and I am waiting for the replacement
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.