Ordered 3 jumpers, only two arrived, promised to email when back in stock, (after 28 days) went to reorder, item no longer available
Chums
Chums
11 years ago
Good Afternoon, we are sorry to hear about the problems you have been experiencing, i have tried to call you to try to clarify the situation as we only have a record of one Jumper, if you would like to email us at Enquiries@chums.co.uk i will be able to help you further. Many thanks.
Chums
Chums
11 years ago
Good afternoon we are sorry to hear about the problems you have been experiencing with your order, i have tried to call you to try to clarify the situation but there was no answer, if you would be kind enough to email us at Enquiries@chums.co.uk, many thanks.
Product reviews
Sent as a replacement, but no return label sent, so had to ring and request, over a week ago, still nothing, will have to pay to sent the jumper back through the post.
this is now at a cost to me to r
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Trusted Customer
11 years ago
Date of purchase: 08/27/2013
Good value and quick service
Chums
Chums
11 years ago
Delighted to hear that you are pleased with the service and your purchase. Thank you for taking the time to feed this back to us.
Product reviews
Very good value- been looking for the like for some time
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Trusted Customer
11 years ago
Date of purchase: 08/31/2013
Delivery took 5 days - rather slow in this day and age.
Chums
Chums
11 years ago
Fantastic to hear that you were happy with your purchase. We do say within 7 days for delivery but we always strive to despatch parcels as quickly as efficiently as possible. Many Thanks
Product reviews
A better quality product than usual - quite impressed.
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Trusted Customer
11 years ago
Date of purchase: 09/01/2013
I am delighted with this marvellous, comfortable bra and with the quick service. Thank you
Chums
Chums
11 years ago
Excellent feedback! Much appreciated.
Product reviews
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Trusted Customer
11 years ago
Date of purchase: 08/30/2013
prompt service delivered on time. easy site to use
Chums
Chums
11 years ago
Glad to hear! Many Thanks
Product reviews
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Trusted Customer
11 years ago
Date of purchase: 09/02/2013
Easy to order
Chums
Chums
11 years ago
Many Thanks
Product reviews
Just what my mother expected
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Trusted Customer
11 years ago
Date of purchase: 08/29/2013
Fast delivery, good products
Chums
Chums
11 years ago
Good to hear - Thanks
Product reviews
Nice Item
Comfortable
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Trusted Customer
11 years ago
Date of purchase: 09/02/2013
Always have had great service with excellent products
Chums
Chums
11 years ago
Delighted to hear you are happy - Many thanks
Product reviews
The best jacket I have ever bought - excellent fit & brilliant material - not cheap but superb value!
Fit & comfort excellent with wide fitting that I need - very good value
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Trusted Customer
11 years ago
Date of purchase: 08/29/2013
The delivery was terrible - if I hadnt arranged for someone to be in, the item would have been placed in the bin. And the delivery man tried to say that was standard procedure and/or something I had s
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Chums
Chums
11 years ago
Good Afternoon, we are sorry for whatever the driver has said to you reference your delivery, you can be assured that this is not what we advise our couriers to do and we have passed your comments onto Hermes, we do hope this does not put you off ordering from us in the future, thank you for taking the time to feed this back to us.
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Trusted Customer
11 years ago
Date of purchase: 08/31/2013
Delivery times are too long compared to other shops that normally give next day delivery.
Chums
Chums
11 years ago
Apologies if your delivery took longer than usual, we do also offer a next day delivery, however this is an additional charge.
Trusted Customer
11 years ago
Normally other suppliers give next day delivery without extra payment so I only use Chums if goods not avallable elsewhere
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.