Merchant Logo
Rated
Excellent
Service
4.5
/5
Product
4.3
/5

5

4

3

2

1

12,076

2,419

684

307

688

16,174

ratings over the past year

Displaying all 113,435 reviews
Trusted Customer
11 years ago
Date of purchase: 08/31/2013
Delivery times are too long compared to other shops that normally give next day delivery.
Merchant Logo
Chums
Chums
11 years ago
Apologies if your delivery took longer than usual, we do also offer a next day delivery, however this is an additional charge.
Trusted Customer
11 years ago
Normally other suppliers give next day delivery without extra payment so I only use Chums if goods not avallable elsewhere
0
Share
Trusted Customer
11 years ago
Date of purchase: 09/01/2013
Excellent service, I will definitely visit your website again
Merchant Logo
Chums
Chums
11 years ago
Great to hear - Thanks !
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 08/27/2013
Great
Merchant Logo
Chums
Chums
11 years ago
Thank you
Product reviews
0
Share
Trusted Customer
11 years ago
Date of purchase: 09/01/2013
Excellent service
Merchant Logo
Chums
Chums
11 years ago
Excellent feed back !
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 09/02/2013
The goods arrived on time as you stated.
Merchant Logo
Chums
Chums
11 years ago
Great to hear you are pleased. Thanks .
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 09/01/2013
usually have good service
Merchant Logo
Chums
Chums
11 years ago
I am sorry you have not yet received your order, however the items ordered come directly from our suppliers so do take longer for delivery. Thanks
0
Share
Trusted Customer
11 years ago
Date of purchase: 09/05/2013
Trousers arrived within specified time
Merchant Logo
Chums
Chums
11 years ago
Many Thanks
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 08/27/2013
PROMPT SERVICE AS ALWAYS
Merchant Logo
Chums
Chums
11 years ago
Many thanks for leaving feedback. If the item is not suitable for you, you may return them to us by using your free returns label and we will be happy to exchange or refund for you.
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 08/29/2013
Satisfactory
Merchant Logo
Chums
Chums
11 years ago
Many thanks
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 09/05/2013
After further weeks wait, I still await completion of order. Two-thirds of order delivered but 100% of payment taken!
Merchant Logo
Chums
Chums
11 years ago
Good Afternoon, with reference to our telephone call a few minutes ago, im glad i had the opportunity to speak to you reference the Farah trousers as this is one of our most popular items, as discussed we are confident you will be happy with them but in the event you have any issues at all please let us know and we will endevour to sort it out for you, as advised the outstanding pair is in transit to you, many thanks for taking the time to feed back.
Product reviews

0
Share
About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Read all
Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.