Please accept our apologies if the delivery was slow on this occasion. This is not of our usual standard. Sorry for an inconvenience caused.
Product reviews
Itm good, delivery slow
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Trusted Customer
11 years ago
Date of purchase: 08/29/2013
Having dealt with Chums for some time now, I would recommend them to anyone seeking outsize clothing. They provide a very good service.
Chums
Chums
11 years ago
Fantastic. Good to hear you are satisfied with both our service and quality of goods.
Product reviews
The brand FARAH speaks for itself, top quality every time.
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Trusted Customer
11 years ago
Date of purchase: 09/04/2013
Did what it said on the tin. No complaints
Chums
Chums
11 years ago
Great - many thanks !
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Trusted Customer
11 years ago
Date of purchase: 08/27/2013
The best thing of all is that you have been using RM not Yodel to deliver my recent orders. The Yodel service has been appalling
Chums
Chums
11 years ago
Many thanks. Glad to hear you are happy with us using the Royal Mail.
Product reviews
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Trusted Customer
11 years ago
Date of purchase: 08/29/2013
Tracking the order was hopeless. It just showed 'Awaiting Dispatch' throughout. Asking customer services was pointless, they gave the customer service stock reply and were no help.
Chums
Chums
11 years ago
I can only apologise we are currently working on the tracking on our website this is not yet available for customers to view. However I can see your order left with Royal Mail so we don't have a tracking system for this we can only advise the where about's of an order if it has left with a courier. Sorry for any inconvenience caused.
Product reviews
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Trusted Customer
11 years ago
Date of purchase: 09/02/2013
Quick service and good packaging - returns arrangements not exactly easy for us oldies so it is fortunate we have only ever had to return 2 items
Chums
Chums
11 years ago
Glad to hear you are pleased with our service and products. However we do try our best to find your nearest Collect Plus Stores in order for you to return any unwanted goods.
Product reviews
Well-fitting, attractive, and warm zip-front cardigan. Very pleased indeed
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Trusted Customer
11 years ago
Date of purchase: 08/26/2013
Excellent service and a quick delivery to the customer
Chums
Chums
11 years ago
Excellent feedback. Thanks for taking the time to do this !
Product reviews
the trousers are an excellent product and good value for money
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.