Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

Chums Reviews

https://www.chums.co.uk
Rated
Excellent
Service
4.5
/5
Product
4.3
/5

5

4

3

2

1

12,065

2,416

683

306

687

16,157

ratings over the past year

Displaying all 113,436 reviews
Trusted Customer
11 years ago
Date of purchase: 09/02/2013
After my initial complaint you promised to rectify and deliver by Friday. In fact the replacement came Thursday. Thank you. You are exonorated.
Merchant Logo
Chums
Chums
11 years ago
Thank you for your feedback. I am happy to hear you have now received your order.
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 08/30/2013
Fantactic service
Merchant Logo
Chums
Chums
11 years ago
Great to here you are happy with our service. I am sorry to hear the colours where not as advertised our marketing and photography departments do their best within the constraints of the technology available to ensure that our photographs portray our items in as accurate a manner as possible. However we appreciate that despite our photography department’s best efforts nothing can replace seeing an item 'in the flesh'. However we are always seeking ways to improve and as such your comments have been passed along to the teams responsible. Many Thanks
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 08/29/2013
Service very good.
Merchant Logo
Chums
Chums
11 years ago
Sorry to hear the item was unsuitable. Hope to hear from you in the near future. Many thanks
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 08/29/2013
quick service time
Merchant Logo
Chums
Chums
11 years ago
Good to hear. Many Thanks.
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 08/31/2013
Compared with other companies on the web their delivery times are abysmal - took over 10 days to deliver a pair of trousers. NOT GOOD ENOUGH.!
Merchant Logo
Chums
Chums
11 years ago
Thank you for your feedback and I am so sorry if this parcel did not arrive within your specified time frame on this occasion. I do hope you can forgive us.
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 09/04/2013
Fast , efficient ,and accurate.
Merchant Logo
Chums
Chums
11 years ago
Excellent - Many thanks
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 08/29/2013
Pleased with goods and service
Merchant Logo
Chums
Chums
11 years ago
Great feedback - thanks !
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 08/30/2013
Not enough parking
Merchant Logo
Chums
Chums
11 years ago
We do try to allocate enough car parking spaces. We can also use the main road outside of the building. Many thanks.
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 09/04/2013
The delivery took longer than was told it would !!!
Merchant Logo
Chums
Chums
11 years ago
Apologies if the delivery was lengthy. I am sorry to hear you are not happy with your order. Please return the goods to us and we will be happy to refund you.
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 08/27/2013
Feel postage could be quicker in that it was 10 working days before order received (15 days from when order placed) other companies are a lot faster even next day..
Merchant Logo
Chums
Chums
10 years ago
Apologies if we have failed on this occasion, our company is usually pretty quick to dispatch orders. Thanks for taking the time to leave feedback.
Product reviews

0
Share
Not received a review invite?
About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Read all
03333 554455
Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.