Merchant Logo
Rated
Excellent
Service
4.5
/5
Product
4.3
/5

5

4

3

2

1

12,093

2,422

684

307

688

16,194

ratings over the past year

Displaying all 113,470 reviews
Trusted Customer
11 years ago
Date of purchase: 08/27/2013
Feel postage could be quicker in that it was 10 working days before order received (15 days from when order placed) other companies are a lot faster even next day..
Merchant Logo
Chums
Chums
11 years ago
Apologies if we have failed on this occasion, our company is usually pretty quick to dispatch orders. Thanks for taking the time to leave feedback.
0
Share
Trusted Customer
11 years ago
Date of purchase: 08/31/2013
The item was well packed and arrived in good time. Thank you.
Merchant Logo
Chums
Chums
11 years ago
Great feedback, sorry to hear the top is large, if this is not a suit you may return using your free returns label. Many Thanks !
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 09/03/2013
0
Share
Trusted Customer
11 years ago
Date of purchase: 08/29/2013
Always satisfied
Merchant Logo
Chums
Chums
11 years ago
Much appreciated.
Product reviews
0
Share
Trusted Customer
11 years ago
Date of purchase: 08/30/2013
The packing of garments is very poor.
Merchant Logo
Chums
Chums
11 years ago
I can only apologise, our packing department to try there best to ensure all parcel are securely packed before dispatch. Sorry if we have failed on this occasion. Thanks
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 09/04/2013
no comment on service.
Merchant Logo
Chums
Chums
11 years ago
Thanks for leaving feed back. If you wish to discuss the item with us and explain why you are not happy please e-mail us on enquiries@chums.co.uk we will be happy to assist. Thanks
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 08/28/2013
Item out of stock - poor substitute sent
Merchant Logo
Chums
Chums
11 years ago
I can only apologise the substitute was not suitable. I have enclosed a free gift for the inconvenience. Thanks
0
Share
Trusted Customer
11 years ago
Date of purchase: 09/01/2013
About average for a commercial site.
Merchant Logo
Chums
Chums
11 years ago
Please accept our apologies for the error with this item. I will take your comments on board and have this item checked by our quality control. Many thanks !
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 09/03/2013
good service
Merchant Logo
Chums
Chums
11 years ago
Many Thanks
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 08/28/2013
Delivered within expectation
Merchant Logo
Chums
Chums
11 years ago
Thank you for taking the time to leave this feedback.
Product reviews

0
Share
About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Read all
Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.