The only problem is the time it takes to deliver, That stops me from purchasing much more
Chums
Chums
11 years ago
I can only apologise you feel this way. I have looked into your most recent purchase and the item was dispatched 2 days after ordering. We do advise anything up to 7-10 days for delivery but we are usually much quicker. Please accept our apologies if we have failed on this occasion .
Product reviews
0
Share
Trusted Customer
11 years ago
Date of purchase: 08/29/2013
Things arrive quite quickly. This last order was the first \I have had which was wrong.
Chums
Chums
11 years ago
Apologies for the wrong item being sent. However I can see your replacement has now been dispatched from our warehouse. Many Thanks
Product reviews
I have had these before and theyare good quality but this time they sent the wrong item which I have had to take to a shop in town to send back.
0
Share
Trusted Customer
11 years ago
Date of purchase: 09/02/2013
Good communication
Chums
Chums
11 years ago
Many thanks !
0
Share
Trusted Customer
11 years ago
Date of purchase: 09/04/2013
No complaints with service and delivery
Chums
Chums
11 years ago
Great. Thanks for taking the time to leave feedback.
Product reviews
I am very pleased. A bit apprehensive when ordering but happy with the results.
0
Share
Trusted Customer
11 years ago
Date of purchase: 09/03/2013
Couldn't have been more helpful.
Chums
Chums
11 years ago
Fantastic, many thanks .
Product reviews
The quality is very impressive
0
Share
Trusted Customer
11 years ago
Date of purchase: 09/04/2013
Excellent and fast delivery
Chums
Chums
11 years ago
Excellent feedback. Many thanks !
Product reviews
Best pillow I have had in years, fell asleep straight away, so comfortable
0
Share
Trusted Customer
11 years ago
Date of purchase: 08/26/2013
The items arrived on time for my husband 's stay in hospital.
Product reviews
The dark colours ran with the first .
0
Share
Trusted Customer
11 years ago
Date of purchase: 08/31/2013
items ordered 1/913 not recd. item ordered 15/9/13 recd
Chums
Chums
11 years ago
Please accept our apologies if your order from the 01.09 has still not been received. I have looked into this and all items left us on the 04.09. Please either contact us via telephone or e-mail us at enquiries@chums.co.uk to discuss this.
Product reviews
good
not recd
not recd
not recd cannot rate
goods recd ok
0
Share
Trusted Customer
11 years ago
Date of purchase: 09/05/2013
Splendid web site - understandable and I especiaslly likethe feature which shows enlarged views of parts of your products.
Chums
Chums
11 years ago
Fantastic. Many thanks for taking the time to leave such great feedback. Much appreciated !
Product reviews
Great quality - Great prices!
0
Share
Trusted Customer
11 years ago
Date of purchase: 08/27/2013
still waiting for 1 valence
Chums
Chums
11 years ago
I am sorry to hear you are still awaiting one item. I have tried to call you to discuss this. Please e-mail us when you are available and we will call you back. Many Thanks
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.