Excellent service regarding delivery and quality of merchandise.
Chums
Chums
11 years ago
Happy to hear you are happy with the service provided and the garments received. Thanks !
Product reviews
very good quality and value for money.
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Trusted Customer
11 years ago
Date of purchase: 08/30/2013
fast delivery
Chums
Chums
11 years ago
Great to hear you are impressed with our quick delivery. Many thanks for leaving feedback.
Product reviews
extremely comfortable
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Trusted Customer
11 years ago
Date of purchase: 09/01/2013
Good service, prompt delivery.
Chums
Chums
11 years ago
Your welcome - Thanks !
Product reviews
Good quality, reasonable price, thank you.
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Trusted Customer
11 years ago
Date of purchase: 08/27/2013
Prompt service
Chums
Chums
11 years ago
Much appreciated - Thanks
Product reviews
Have had this item before and that is why I ordered it!!
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Trusted Customer
11 years ago
Date of purchase: 09/02/2013
Good delivery service
Chums
Chums
11 years ago
Great - many thanks !
Product reviews
Just what I wanted
Not quite what I expected. Too heavy to wear indoors
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Trusted Customer
11 years ago
Date of purchase: 08/29/2013
I took delivery of this order on the 5th September. I had ordered a pair of pillow cases and only one was delivered. I had ordered a pedestal mat and a bath mat was delivered. I returned the bath mat
...
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Chums
Chums
11 years ago
Good Afternoon, we are sorry to hear of the problems you have encountered, i have emailed you personally as we dont have a contact telephone number for you, hopefully this will explain the reasons behind the issues encountered, thank you for taking the time to feed this back to us.
Product reviews
I would order another but the hassle would not be worth it.
Not received yet.
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Trusted Customer
11 years ago
Date of purchase: 08/30/2013
Service is poor I returned the said item but have not been refunded
Chums
Chums
11 years ago
Sorry to hear you feel the service is poor. I have looked into your account and can see a refund was issued on the 11.09 this has gone back on to your card.
We would appreciate it if you could e-mail us on enquiries@chums.co.uk to elaborate more on the product you have received in order for us to investigate this further. Thanks
Product reviews
not as expected
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Trusted Customer
11 years ago
Date of purchase: 09/03/2013
Good service
Chums
Chums
11 years ago
Good Afternoon, thank you for taking the time to feedback, we are sorry that you are disappointed with your purchase, our buyers go to great lengths to make sure our quality is second to none, we are quite confident as long as the item is washed according to instructions you shouldnt have issues, if for any reason this is not the case please return it to us with your free label and we shall send it for inspection, many thanks
Product reviews
disappointed in the quality of material and think it would become quite shabby after washing
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Trusted Customer
11 years ago
Date of purchase: 09/04/2013
I ordered the Lightweight self-propelled wheelchair but receive a metal step ladder.
The ladder was returned the very next day (10/Sept) via collect plus and I'm still
waiting for my wheelchair
Chums
Chums
11 years ago
Apologies for this error. Our warehouse are usually very accurate when dispatching parcels.
Reference our telephone call I have now reordered the item for you and sent as free express delivery. Any further queries please e-mail enquiries@chums.co.uk we will be happy to assist. Thanks again.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.