Merchant Logo
Rated
Excellent
Service
4.5
/5
Product
4.3
/5

5

4

3

2

1

12,096

2,422

684

307

688

16,197

ratings over the past year

Displaying all 113,474 reviews
Trusted Customer
11 years ago
Date of purchase: 09/04/2013
Order took more than 5 working days to arrive, but was received the day after I requested info. re. delay
Product reviews
0
Share
Trusted Customer
11 years ago
Date of purchase: 08/29/2013
Having not used the company before I found it very easy to deal with, with good communication regarding my order
Merchant Logo
Chums
Chums
10 years ago
Great feedback - Thank you!
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 08/29/2013
Arrived sooner than expected delivery time,very pleased.
Merchant Logo
Chums
Chums
11 years ago
Thank you for leaving feedback. You may also return the item if it is to large, we will be happy to exchange this for you.
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 08/28/2013
Very fast service
Merchant Logo
Chums
Chums
11 years ago
Great to hear - thanks
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 09/03/2013
Great service
Merchant Logo
Chums
Chums
11 years ago
Great to hear - Thanks
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 09/01/2013
I ordered 7 pairs of 38W and 31L and 2 of them were 36W and 31L. Returned the 2 wrong sizes, requesting 2 replacements of the correct size and still waiting. Not Happy. Please send my replacements urg
...
Read all
Merchant Logo
Chums
Chums
11 years ago
Please accept our full apologies for this error. I can see your replacement order has gone through for dispatch in our warehouse so will be with you very shortly. Many thanks
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 08/29/2013
very good service
Merchant Logo
Chums
Chums
11 years ago
Much obliged
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 08/29/2013
You ask for up to two weeks for delivery when nearly all other Internet sales take a maximum of five days. Having waited for the two weeks I phoned you to be told the package must be lost and you woul
...
Read all
Merchant Logo
Chums
Chums
11 years ago
Apologies for your recent order being lost in transit. I have looked into your account and can see a replacement order is out for dispatch to you today, this was set to a next day delivery free of charge. Sorry for any upset caused.
0
Share
Trusted Customer
11 years ago
Date of purchase: 09/04/2013
Very quick delivery, would definitely buy from again!
Merchant Logo
Chums
Chums
11 years ago
Good to hear - many thanks !
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 09/04/2013
Excellent products and very reasonably priced.
Merchant Logo
Chums
Chums
11 years ago
Excellent feedback, good to hear you are extremely pleased with our service and products.
Product reviews

0
Share
About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Read all
Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.