Apologies if the delivery was quite slow. Great to hear you are happy with the product.
Product reviews
The best brand of trouser on the market. Good fit and quality.
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Trusted Customer
11 years ago
Date of purchase: 08/13/2013
Prompt and efficient
Chums
Chums
11 years ago
Thank you for your feedback
Product reviews
useful summer shoes
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Trusted Customer
11 years ago
Date of purchase: 08/15/2013
. Delivery time as usual not good. Other companies are able to deliver at much shorter notice and say when they will deliver.
Chums
Chums
11 years ago
Thank you for your feedback. I have looked into your account and can see your order was dispatched from our warehouse within 2 working days from ordering. We do try our best to deliver within the 5-7 day guidelines we advise. We our very sorry if we have failed on this attempt.
Trusted Customer
11 years ago
I am glad that you are satisfied with your service performance. I, however, think it could be improved. If you dispatch within two days of order perhaps your carrier needs changing since it takes several days to reach me.
Product reviews
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Trusted Customer
11 years ago
Date of purchase: 08/14/2013
Always had a good response both on line and phone.
Deliveries have been within a few days, very good.
Chums
Chums
11 years ago
Fantastic to hear you are so pleased with both the slippers and the service. Your feedback is greatly appreciated.
Product reviews
My wife very pleased with the skirt
Again very pleased with this skirt
As shown in your "cat" what mroe can I say.
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Trusted Customer
11 years ago
Date of purchase: 08/08/2013
Good value and speedy service usually.
Chums
Chums
11 years ago
Great feedback thanks.
I have looked into your account and can see a refund was processed for you on the 22.08.2013. Many Thanks
Product reviews
The trousers were good value but were not the right fit. The ease of returns was appreciated, but to date no communication received to show they have been safely delivered.
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Trusted Customer
11 years ago
Date of purchase: 08/14/2013
quick delivery
Chums
Chums
11 years ago
Your welcome - many thanks
Product reviews
excellent items
good quality well worth the price
excellent item just as described
excellent just as described
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Trusted Customer
11 years ago
Date of purchase: 08/14/2013
I have returned a pair of Chino trousers but I had specified an incorrect leg length. So far I have not had a response from Chums.
Chums
Chums
11 years ago
I can only apologise, I can confirm your replacement order left us on the 09.09.2013. Many Thanks
Trusted Customer
11 years ago
Chums have delivered my replacement trousers entirely satisfactorily.
Product reviews
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Trusted Customer
11 years ago
Date of purchase: 08/07/2013
service generally good
Chums
Chums
11 years ago
Many thanks for your feedback, apologies if different styles were sent. Glad to hear they were suitable.
Product reviews
although i choose different colours for esch pair there style was different which was not stated in the catalogue. but apprear ok
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Trusted Customer
11 years ago
Date of purchase: 08/08/2013
The customer service was superb,there was a small error but they were faster than Superman in correcting that. I have never had such speedy service & very helpful staff.keep up the good work, thank yo
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Chums
Chums
11 years ago
Amazing!!! This is great feedback from yourself. We are delighted to hear you were so happy with all your items and the service provided. We look forward to future orders from yourself and will continue to maintain our high level of customer service.
Product reviews
The item came on time, well packed, only I ordered 2 different colours, sadly only beige was available,so 2 was sent, I informed them I only need 1 in beige, I was given free returns to a depot near m
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.