Had problem with payment, staff called back and explained the issue, so great service.
Chums
Chums
11 years ago
Glad to hear you are happy with the service
Product reviews
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Trusted Customer
11 years ago
Date of purchase: 08/09/2013
fast service, easy to deal with.
Chums
Chums
11 years ago
Many Thanks
Product reviews
Great purchase; husband very long in the torso, so it's hard to get trousers that are comfortable. They appear to be longer than measurement indicated but that's easy to fix.
Long-bodied husband likes these very much, length as advertised
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Trusted Customer
11 years ago
Date of purchase: 08/09/2013
Easy to navigate site, any problems swiftly sorted
Chums
Chums
11 years ago
Much appreciated - thank you
Product reviews
Easy to wear, comfortable from the start
Great product, great fit
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Trusted Customer
11 years ago
Date of purchase: 08/14/2013
Disappointed that as the stock was unavailable a substitute was sent of which I then had to return. An email to enquire would have been appreciated.
Chums
Chums
11 years ago
Sorry to hear you were not happy with the alternative. We do try are best to send suitable substitutes. Sorry if we failed on this occasion.
Product reviews
If sent in the right colour
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Trusted Customer
11 years ago
Date of purchase: 08/06/2013
good service.
Chums
Chums
11 years ago
Thank you for your feedback. Sorry to hear you were not happy with your purchase. If an item is unsuitable you may return them to us using your free returns label.
Product reviews
The item will have to be re prested as the lapels do not sit anything like square very disappointed.
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Trusted Customer
11 years ago
Date of purchase: 08/11/2013
substitutions barely adequate
Chums
Chums
11 years ago
Thank you for your feedback. I am really sorry to hear the substitue item you received was not suitable. As we are coming to the end of our summer range we will try and send a suitable alternative. If you are not happy with any of our products you may return the items back using our free service, a refund will be processed on return. We hope you will accept our apologies if it caused any inconvenience.
Product reviews
satisfactory
less give in waist than the one I ordered
I have enjoyed wearing this
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Trusted Customer
11 years ago
Date of purchase: 08/05/2013
Order was delayed for some reason but problem was quickly resolved when Chums were contacted
Chums
Chums
11 years ago
Apologies for the delays, glad to hear this was rectified once you contacted us. Many Thanks
Product reviews
comfortable, good fit, excellant value, I shall buy more.
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Trusted Customer
11 years ago
Date of purchase: 08/08/2013
Excellant service what you order comes quickly within promised times. if there is a problem you always recieve an email with whats happening.
Chums
Chums
11 years ago
Fantastic, many thanks for leaving feedback.
Product reviews
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Trusted Customer
11 years ago
Date of purchase: 08/11/2013
ok
Chums
Chums
11 years ago
Many Thanks
Product reviews
ok
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Trusted Customer
11 years ago
Date of purchase: 08/05/2013
Very speedy delivery
Chums
Chums
11 years ago
Delighted to hear you are impressed with our speedy delivery. Look forward to hearing from you soon.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.