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Chums Reviews

https://www.chums.co.uk
Rated
Excellent
Service
4.5
/5
Product
4.3
/5

5

4

3

2

1

12,066

2,416

683

306

687

16,158

ratings over the past year

Displaying all 113,436 reviews
Trusted Customer
11 years ago
Date of purchase: 08/06/2013
Very pleased on the whole
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Chums
Chums
11 years ago
Thank you for taking the time to leave this feedback.
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Trusted Customer
11 years ago
Date of purchase: 08/12/2013
very good selection of things
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Chums
Chums
11 years ago
Many Thanks
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Trusted Customer
11 years ago
Date of purchase: 08/05/2013
First rate company to deal with.
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Chums
Chums
11 years ago
Fantastic to hear you are impressed. Many Thanks
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Trusted Customer
11 years ago
Date of purchase: 08/15/2013
Generally good. Orders usually dealt with quickly, although occasionally slower than anticipated.
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Chums
Chums
11 years ago
Thank you for taking the time to provide us with your feedback. Sorry to learn that you were unhappy with the shorts you have received from us. I can assure you that all products we sell are subject to random quality checks to ensure that the items we sell are safe, free from defects and offer value for money. If you are dissapointed with any of our products you may return the goods using the free service we provide for a full refund.
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Trusted Customer
11 years ago
Date of purchase: 08/12/2013
First rate service - thank you
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Chums
Chums
11 years ago
Many Thanks for your feedback. I have spoken to our Menswear department and passed your comments on.
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Trusted Customer
11 years ago
Date of purchase: 08/14/2013
Catalogue clear and precise which makes ordering easy. Quick delivery.
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Chums
Chums
11 years ago
Great to hear you are pleased.
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Trusted Customer
11 years ago
Date of purchase: 08/05/2013
Delivery took too long to arrive in time for the planned event!
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Chums
Chums
11 years ago
I can only apologise your order was not delivered in time. We do try are best to deliver all customer orders within the timescale advised. Sorry we have failed on this occasion.
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Trusted Customer
11 years ago
Date of purchase: 08/09/2013
twice sent wrong size and have only refunded one returned item
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Chums
Chums
11 years ago
We are sorry to hear you are not happy with the sizing of the product. It would appear a full refund was issued on the 27.08.2013 If you have any further queries please contact us on enquiries@chums.co.uk Thanks
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Trusted Customer
11 years ago
Date of purchase: 08/08/2013
My bath mat set came very quickly
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Chums
Chums
11 years ago
Oh dear, this is disappointing to read. It is exceptionally rare for items to fail our quality control procedures and for this we sincerely apologise. I can confirm your parcel has been received back and a full refund including p+p has been issued.I do hope that this very rare error does not deter you from ordering from us again in the future.
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Trusted Customer
11 years ago
Date of purchase: 08/08/2013
Good service in a reasonable time.
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Chums
Chums
11 years ago
Much Appreciated.
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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03333 554455
Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.