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Chums Reviews

https://www.chums.co.uk
Rated
Excellent
Service
4.5
/5
Product
4.3
/5

5

4

3

2

1

12,065

2,416

683

306

687

16,157

ratings over the past year

113,436 out of 113,435 reviews
Trusted Customer
11 years ago
Date of purchase: 08/12/2013
I did NOT want 2 pairs the same colour. No second choice was offered, just delivery of 2 pairs in black
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Chums
Chums
11 years ago
Thank you for your feedback. I can only apologise two pairs were sent the same colour, this is not our usual practice. You can return these by using your free returns label and we will be more than happy to exchange or refund you.
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Trusted Customer
11 years ago
Date of purchase: 08/08/2013
Lovely. Well pleased. Service was a little slower than I have come to expect.
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Chums
Chums
11 years ago
Many Thanks for your feedback. Sorry if the delivery was longer than expected, we do try to send all orders as quickly as possible. Sorry if we have failed on this occasion.
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Trusted Customer
11 years ago
Date of purchase: 08/10/2013
Rubbish. I ordered a cushion colour (mink) the delivery note said Mink and you sent me fern. Then the guy in the drop off point for returns didn't want to take it saying it was too big. He took it
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Chums
Chums
11 years ago
Thank you for your feedback its important to us to be able to rectify these issues.We have been onto the website and tracked the store you have had problems returning through, I have now passed those details on. With refernce to your cushions please accept our sincere apologies, our warehouse staff are generally very accurate indeed. If you would like to contact me on 08715265265 we can ship the correct colours out to you in time for delivery for Friday post free.
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Trusted Customer
11 years ago
Date of purchase: 08/14/2013
as below
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Chums
Chums
11 years ago
Many Thanks for taking the time to leave this feedback.
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Trusted Customer
11 years ago
Date of purchase: 08/13/2013
Very satisfied with the service received from your staff.
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Chums
Chums
11 years ago
Many Thanks for your feedback. If the item is not suitable you may return this to us free of charge by using the returns label inside your parcel.
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Trusted Customer
11 years ago
Date of purchase: 08/10/2013
as all ways excellent
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Chums
Chums
11 years ago
Fantastic feedback.
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Trusted Customer
11 years ago
Date of purchase: 08/14/2013
Goods arrived fairly quickly , no problems
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Chums
Chums
11 years ago
Many Thanks
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Trusted Customer
11 years ago
Date of purchase: 08/11/2013
very pleased with the service
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Chums
Chums
11 years ago
Great to hear you are so pleased with your order and the service. Your feedback is greatly appreciated.
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Trusted Customer
11 years ago
Date of purchase: 08/14/2013
WE ARE PLEASED WITH QUALITY AND SERVICE
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Chums
Chums
11 years ago
This is great feedback. It’s great to hear all of our hard work is paying off and really pleased you are so happy with your purchase. Thank you for your comments.
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Trusted Customer
11 years ago
Date of purchase: 08/14/2013
Delivered in good tome
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Chums
Chums
11 years ago
Good to hear delivery was promt. THank you for your feedback
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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03333 554455
Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.