Merchant Logo
Rated
Excellent
Service
4.5
/5
Product
4.3
/5

5

4

3

2

1

12,074

2,419

684

307

688

16,172

ratings over the past year

Displaying all 113,431 reviews
Trusted Customer
11 years ago
Date of purchase: 08/11/2013
I was generally pleased with the service given but would have liked an email to let me know my goods had been dispatched so I was kept up to date with the progress.
Merchant Logo
Chums
Chums
11 years ago
Thank you for your feedback. Unfortunately we don't e-mail to advise when your order has been dispatched. However you can always e-mail us on enquiries@chums.co.uk and we can update you of the progress. Glad to hear you where satisfied with the product once the correct size was sent.
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 08/09/2013
good had trouble ordering second chair got there in the end
Merchant Logo
Chums
Chums
11 years ago
I am sorry to hear that. If you ever have any problems please don't hesitate to email us on enquiries@chums.co.uk. We will be happy to help.
0
Share
Trusted Customer
11 years ago
Date of purchase: 08/11/2013
as quick as I expected
Merchant Logo
Chums
Chums
11 years ago
Great to hear you are so pleased with your recent purchase and the service. Your feedback is greatly appreciated
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 08/06/2013
Item as described and delivered within 7 days as stated
Merchant Logo
Chums
Chums
11 years ago
Good to hear. Thanks
Product reviews
0
Share
Trusted Customer
11 years ago
Date of purchase: 08/09/2013
Quick delivery
Merchant Logo
Chums
Chums
11 years ago
Much appreciated - Thanks
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 08/07/2013
normally service very good but just sending out replacements is not a good idea
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 08/10/2013
this is the first time I have ordered on line with chums I normally phone but the service has always been first class
Merchant Logo
Chums
Chums
11 years ago
Great to hear you are pleased with the service provided. Thanks
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 08/05/2013
delivery as stated
Merchant Logo
Chums
Chums
11 years ago
Great to hear. Thanks
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 08/12/2013
My order went through and was responded to perfectly
Merchant Logo
Chums
Chums
11 years ago
Many thanks for taking the time to leave this feedback. I am sorry to hear there was a mix up with your order. You may return the goods and I will have our warehouse send the correct item to you. It is free of charge to return.
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 08/07/2013
good
Merchant Logo
Chums
Chums
11 years ago
Thank you for your feed back, With reference to our earlier telephone call, as advised your goods are on route and we are confident you will be satisfied.
Product reviews

0
Share
About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Read all
Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.