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Chums Reviews

https://www.chums.co.uk
Rated
Excellent
Service
4.5
/5
Product
4.3
/5

5

4

3

2

1

12,085

2,424

683

304

686

16,182

ratings over the past year

Displaying all 113,500 reviews
Trusted Customer
11 months ago
Date of purchase: 09/03/2023
They didn't reply to my question regarding why when I applied a discount code it wasn't taken off my total bill! I've 'unsubscribed several times on the almost daily emails from them. But I still keep
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Michelle
Chums
11 months ago
Thank you for taking the time to leave feedback. I am very sorry to hear that you have experienced problems with our company. Please accept our sincere apologies for all the inconvenience and frustration you have encountered in this situation. Upon looking in to your account, I can see that you have arranged for a collection of this order to be returned to Chums. Please be advised I have now opted you out of receiving any future emails. We hope to assure you that the service you have recently received is not representative of our normal high standards, and hope that you may give us another chance to prove it soon.
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Trusted Customer
11 months ago
Date of purchase: 09/04/2023
Easy order-good instructions -great look in all windows-good choice in sizing .
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Kiran
Chums
11 months ago
We sincerely appreciate your business and your valuable feedback.
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Mrs C L Wilson
11 months ago
Date of purchase: 09/03/2023
What Mrs C L Wilson said about Chums:
Excellent service.
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Supraja
Chums
11 months ago
We truly appreciate your positive feedback, thank you for your custom.
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MS
Mrs Kathleen Speed
11 months ago
Date of purchase: 09/09/2023
What Mrs Kathleen Speed said about Chums:
Always a good choice of products not just clothes
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Divyashree
Chums
11 months ago
We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.
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Trusted Customer
11 months ago
Date of purchase: 09/04/2023
Send back an item on 5 September still waiting for a refund extremely disappointing and very poor customer service
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Michelle
Chums
11 months ago
Thank you for your comments. I am sorry to hear there has been an issue with your return, please accept our apologies for any inconvenience or frustration caused. Upon looking into your account I can see that your goods were delivered to you on 06/09/23 and your return and refund was processed on 15/09/23. If you have any further queries regarding this please do not hesitate to contact us on enquiries@chums.co.uk.
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Mr John Irvine
11 months ago
Date of purchase: 09/04/2023
What Mr John Irvine said about Chums:
No problems from start to finish
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Akshatha
Chums
11 months ago
We sincerely appreciate your business and your valuable feedback.
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Trusted Customer
11 months ago
Date of purchase: 09/08/2023
Needed to change jacket for a better fitting one. Excellent service in shop.
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Kiran
Chums
11 months ago
We are grateful that you took the time out to leave us this positive review.
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Trusted Customer
11 months ago
Date of purchase: 09/09/2023
Good delivery
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Supraja
Chums
11 months ago
We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.
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Terry Goodwin
Frimley, Surrey
11 months ago
Date of purchase: 08/31/2023
What Terry Goodwin said about Chums:
We received the package on time and it was all in one piece but when we opened it, instead of it being in a box all sealed up ready to open it was a total mess. It looked as if the box had been thrown
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Michelle
Chums
11 months ago
Thank you very much for your feedback. I'm so glad to hear that you're pleased with your items and that the delivery was prompt. I am sorry to hear you are disappointed with the packaging of your goods, I have fed your complaint on to the relevant department in our warehouse to ensure it does not happen again. We hope to assure you that the service you have recently received is not representative of our normal high standards, and hope that you may give us another chance to prove it soon.
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Trusted Customer
11 months ago
Date of purchase: 09/04/2023
All round very good, no complaints, very quick delivery, good quality, just fine, thank you.
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Supraja
Chums
11 months ago
We are grateful that you took the time out to leave us this positive review.
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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03333 554455
Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.