You charge for returns. Please take me off your mailing list as I will never order anything from chums again. Thank you
Michelle
Chums
11 months ago
Thank you for your comments. Please be advised we do not charge for returns, we offer a free returns service with the free label provided at the bottom of your invoice. You can use this label to return your goods at your nearest parcel shop store. I am sorry to hear you have had an issue with your return, please accept our apologies for any inconvenience caused. As you requested, you have now been removed from our mailing list. If you require any further information please do not hesitate to contact us on enquiries@chums.co.uk.
Product reviews
Too narrow for me, advertised as wide fit and I measured my feet before ordering to check they would be wide enough. They weren't.
Michelle
Chums
11 months ago
Thank you for your feedback, I am sorry to hear these trainers were not wide enough for you.
Returned, too narrow for me
Michelle
Chums
11 months ago
Thank you for your feedback, again I am sorry to hear the shoes were not suitable for you. I understand this will be disappointing.
Ok for what they are, don't think they will last as long as those bought from sports shops
Michelle
Chums
11 months ago
Thank you for your feedback. I will get your comment back back to the relevant department.
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MH
Mr David Hyde
11 months ago
Date of purchase: 09/03/2023
What Mr David Hyde said about Chums:
good service and quick
Anirudh
Chums
11 months ago
Thank you for shopping with Chums, we really appreciate your positive feedback.
Product reviews
good product does the job
Anirudh
Chums
11 months ago
We truly appreciate your positive feedback, thank you for your custom.
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Trusted Customer
11 months ago
Date of purchase: 09/08/2023
Excellent delivery
Supraja
Chums
11 months ago
Thank you for shopping with Chums, we really appreciate your positive feedback.
Product reviews
Lovely fit and comfy to wear
Supraja
Chums
11 months ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Nice comfy fit looks smart
Supraja
Chums
11 months ago
We truly appreciate your positive feedback, thank you for your custom.
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Trusted Customer
11 months ago
Date of purchase: 09/07/2023
Easy to order and items in stock , delivery within stated time.
Kiran
Chums
11 months ago
We are grateful that you took the time out to leave us this positive review.
Product reviews
A good fit and will be easy to clean and look after.
Kiran
Chums
11 months ago
We are grateful that you took the time out to leave us this positive review.
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Trusted Customer
11 months ago
Date of purchase: 09/03/2023
My order arrived on time.
Anirudh
Chums
11 months ago
We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.
Product reviews
Lovely warm soft towelling robe.
Anirudh
Chums
11 months ago
Thanks for sharing your rating with us. Thank you for your custom.
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BR
BRIAN
New milton
11 months ago
Date of purchase: 09/02/2023
What BRIAN said about Chums:
good service value f0r money
Supraja
Chums
11 months ago
We sincerely appreciate your business and your valuable feedback.
Product reviews
good value and sevice always
Supraja
Chums
11 months ago
We’d like to thank you again for taking the time to write this review about the item received. All feedback is highly appreciated, as it enables us here at Chums to further develop our products and services.
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MJ
Ms Gill Joslin
11 months ago
Date of purchase: 09/08/2023
What Ms Gill Joslin said about Chums:
Great shoes for my dad, comfortable and delivered swiftly
Kiran
Chums
11 months ago
Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.
Product reviews
Kiran
Chums
11 months ago
Thanks for sharing your rating with us. Thank you for your custom.
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MD
Mrs Norma Dalziel
Kidwelly, Carmarthenshire
11 months ago
Date of purchase: 09/08/2023
What Mrs Norma Dalziel said about Chums:
Website clear, quick delivery, quality goods and easy returns. What's not to like?
Supraja
Chums
11 months ago
Thanks for sharing your rating with us. Thank you for your custom.
Product reviews
Great fit, nice fabric, hang really well.
Supraja
Chums
11 months ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
High waist is ideal for fit. Quality fabric hangs well and comfortable.
Supraja
Chums
11 months ago
We truly appreciate your positive feedback, thank you for your custom.
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MF
Mrs Hilary Fraser
11 months ago
Date of purchase: 09/08/2023
What Mrs Hilary Fraser said about Chums:
by having better qality products and not charging for returns
Michelle
Chums
11 months ago
Thank you for taking the time to leave a review. I am very sorry to hear you were unhappy with your items, I understand this can be disappointing. I have fed your comments on to the relevant department.
We hope to assure you that the service you have recently received is not representative of our normal high standards, and hope that you may give us another chance to prove it soon.
Product reviews
rubbish quality over priced
Michelle
Chums
11 months ago
Thank you for your feedback, I am very sorry to hear you are unhappy with the price and quality of these trousers. I have fed your complaint on to the relevant department.
shoddy fabric and skimpy sizing
Michelle
Chums
11 months ago
Thank you for your feedback, I am sorry you are disappointed with your trousers. I will get this fed back to the relevant department.
beacause I couldn't rate them zero star
Michelle
Chums
11 months ago
Thank you for your feedback. I am sorry to hear you are so disappointed with your item.
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Mr Richard Lewis
Maidstone, Kent
11 months ago
Date of purchase: 09/03/2023
What Mr Richard Lewis said about Chums:
Items were delivered within the expected time frame and were as described. Excellent
Kiran
Chums
11 months ago
We truly appreciate your positive feedback, thank you for your custom.
Product reviews
Item arrived within the expected time frame and was as advertised. Excellent.
Kiran
Chums
11 months ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.