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Rated
Excellent
Service
4.5
/5
Product
4.3
/5

5

4

3

2

1

12,066

2,416

683

306

687

16,158

ratings over the past year

Displaying all 113,436 reviews
ML
Mr Brian Larkin
12 months ago
Date of purchase: 08/31/2023
What Mr Brian Larkin said about Chums:
Would like to have received an courtsey email to advise of a delay with my order. Was expecting delivery in about 5 working days. It took 3 weeks to deliver. A simple courtsey message to advise of a d
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Michelle
Chums
11 months ago
Thank you for your review. I am disappointed to hear that there was a delay with your order, Our standard delivery time scale is within 3-5 working days for goods that come direct from chums. I'm sorry that in this instance we haven't done this. Please accept our apologies for any inconvenience or frustration caused, we hope to assure you that the service you have recently received is not representative of our normal high standards, and hope that you may give us another chance to prove it soon.
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Trusted Customer
12 months ago
Date of purchase: 09/01/2023
Delivered on time.
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Karthik
Chums
12 months ago
Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.
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MU
Mr R Unwin
Milton Keynes
12 months ago
Date of purchase: 08/26/2023
What Mr R Unwin said about Chums:
They sent what i asked for
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Akshatha
Chums
12 months ago
We are grateful that you took the time out to leave us this positive review.
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MR
Mrs J Robinson
Nottingham
12 months ago
Date of purchase: 08/27/2023
What Mrs J Robinson said about Chums:
yes I would buy from them again, good to be able to return goods free
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Divyashree
Chums
12 months ago
We truly appreciate your positive feedback, thank you for your custom.
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MJ
Mrs Ann Jenkins
12 months ago
Date of purchase: 09/01/2023
What Mrs Ann Jenkins said about Chums:
Service was fine unfortunately they were too small
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Akshatha
Chums
12 months ago
We are grateful that you took the time out to leave us this positive review.
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Trusted Customer
12 months ago
Date of purchase: 09/01/2023
Excellent service from ordering to delivery. Ordered online which was straight forward to use and the delivery of item, sent to my sister in a care home, was prompt.
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Anirudh
Chums
12 months ago
We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.
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Trusted Customer
12 months ago
Date of purchase: 08/31/2023
The service was good and the goods arrived quicker than I expected. Unfortunately, I ordered the wrong size of trousers and they did not fit my waist. I am expanding in the wrong places!
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Divyashree
Chums
12 months ago
We sincerely appreciate your business and your valuable feedback .
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MS
Mrs Ann Spooner
12 months ago
Date of purchase: 09/01/2023
What Mrs Ann Spooner said about Chums:
Item arrived quickly. Good quality and sizing
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Anirudh
Chums
12 months ago
Thank you for shopping with Chums, we really appreciate your positive feedback.
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MS
Mrs Lesley Stedmon
12 months ago
Date of purchase: 09/01/2023
What Mrs Lesley Stedmon said about Chums:
Can't fault the service, easy to order, kept informed of delivery, well packed
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Karthik
Chums
12 months ago
We are grateful that you took the time out to leave us this positive review.
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MM
Mr Edward Matthews
PETERBOROUGH
12 months ago
Date of purchase: 08/30/2023
What Mr Edward Matthews said about Chums:
Highly recommend Chums to everybody, great choice, great quality and all done at an affordable price. Good delivery service too. Never been disappointed with items I have ordered & received. Always us
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Akshatha
Chums
12 months ago
We are grateful that you took the time out to leave us this positive review.
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.