Would like to have received an courtsey email to advise of a delay with my order. Was expecting delivery in about 5 working days. It took 3 weeks to deliver. A simple courtsey message to advise of a d
...
Read all
Michelle
Chums
11 months ago
Thank you for your review. I am disappointed to hear that there was a delay with your order, Our standard delivery time scale is within 3-5 working days for goods that come direct from chums. I'm sorry that in this instance we haven't done this. Please accept our apologies for any inconvenience or frustration caused, we hope to assure you that the service you have recently received is not representative of our normal high standards, and hope that you may give us another chance to prove it soon.
Product reviews
Ordered size 7 walking shoes. Shoes were not a UK size 7. Much too big. Had to return them and order a size smaller than I would normally wear.
Michelle
Chums
11 months ago
Thank you for your comments, I am sorry to hear the shoes were too big I understand this can be disappointing. I hope you have found that the smaller size is a more suitable fit.
0
Share
Trusted Customer
12 months ago
Date of purchase: 09/01/2023
Delivered on time.
Karthik
Chums
12 months ago
Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.
Product reviews
Looking forward to wearing my new purchases.
Karthik
Chums
12 months ago
We truly appreciate your positive feedback, thank you for your custom
0
Share
MU
Mr R Unwin
Milton Keynes
12 months ago
Date of purchase: 08/26/2023
What Mr R Unwin said about Chums:
They sent what i asked for
Akshatha
Chums
12 months ago
We are grateful that you took the time out to leave us this positive review.
Product reviews
The legs are far to narrow compared with my previous trousers, I have a problem getting them over my feet
Akshatha
Chums
12 months ago
Thanks for sharing your rating with us. Thank you for your custom.
0
Share
MR
Mrs J Robinson
Nottingham
12 months ago
Date of purchase: 08/27/2023
What Mrs J Robinson said about Chums:
yes I would buy from them again, good to be able to return goods free
Divyashree
Chums
12 months ago
We truly appreciate your positive feedback, thank you for your custom.
0
Share
MJ
Mrs Ann Jenkins
12 months ago
Date of purchase: 09/01/2023
What Mrs Ann Jenkins said about Chums:
Service was fine unfortunately they were too small
Akshatha
Chums
12 months ago
We are grateful that you took the time out to leave us this positive review.
0
Share
Trusted Customer
12 months ago
Date of purchase: 09/01/2023
Excellent service from ordering to delivery. Ordered online which was straight forward to use and the delivery of item, sent to my sister in a care home, was prompt.
Anirudh
Chums
12 months ago
We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.
Product reviews
The dressing gown was well packaged and fitted my sister perfectly. She has special needs and will only wear a full length zipped gown so finding this particular dressing gown was a huge relief.
Anirudh
Chums
12 months ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
0
Share
Trusted Customer
12 months ago
Date of purchase: 08/31/2023
The service was good and the goods arrived quicker than I expected. Unfortunately, I ordered the wrong size of trousers and they did not fit my waist. I am expanding in the wrong places!
Divyashree
Chums
12 months ago
We sincerely appreciate your business and your valuable feedback .
Product reviews
Divyashree
Chums
12 months ago
Thanks for sharing your rating with us. Thank you for your custom.
0
Share
MS
Mrs Ann Spooner
12 months ago
Date of purchase: 09/01/2023
What Mrs Ann Spooner said about Chums:
Item arrived quickly. Good quality and sizing
Anirudh
Chums
12 months ago
Thank you for shopping with Chums, we really appreciate your positive feedback.
0
Share
MS
Mrs Lesley Stedmon
12 months ago
Date of purchase: 09/01/2023
What Mrs Lesley Stedmon said about Chums:
Can't fault the service, easy to order, kept informed of delivery, well packed
Karthik
Chums
12 months ago
We are grateful that you took the time out to leave us this positive review.
Product reviews
I bought the cotton ones last time, thought I'd try these this time, found them more comfortable, more give, still a little scratchy at back of last hook but do soften over time. Best bras for comfort
Karthik
Chums
12 months ago
We’d like to thank you again for taking the time to write this review about the item received. All feedback is highly appreciated, as it enables us here at Chums to further develop our products and services.
0
Share
MM
Mr Edward Matthews
PETERBOROUGH
12 months ago
Date of purchase: 08/30/2023
What Mr Edward Matthews said about Chums:
Highly recommend Chums to everybody, great choice, great quality and all done at an affordable price. Good delivery service too. Never been disappointed with items I have ordered & received. Always us
...
Read all
Akshatha
Chums
12 months ago
We are grateful that you took the time out to leave us this positive review.
Product reviews
So good that on receiving my order did a repeat order. Quality, fit and price, all perfect.
Akshatha
Chums
12 months ago
Thanks for sharing your rating with us. Thank you for your custom.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.