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Chums Reviews | Customer Service Reviews for https://www.feefo.com/reviews/chums | Feefo

Displaying all 113,435 reviews

Mrs Maeve Mcmahon

Llansanffraid powys

12 months ago

Date of purchase: 09/01/2023

What Mrs Maeve Mcmahon said about Chums:

Goods exactly as ordered, well packed and fast delivery. Thank you Chums, i have been buying from you for years, and will continue to do so!

Anirudh

Chums

12 months ago

We sincerely appreciate your business and your valuable feedback.

Product reviews

Mrs Florence Thomas

Thingwall Wirral CH61

12 months ago

Date of purchase: 08/27/2023

What Mrs Florence Thomas said about Chums:

I will give you full marks for your service and quilts of goods.

Karthik

Chums

12 months ago

Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.

Product reviews

Trusted Customer

12 months ago

Date of purchase: 09/01/2023

sent the wrong size shoe and required return before sending correct replacement. No time as was going in holiday. Could have sent correct size immediately and collected wrong size but no I am expect

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Michelle

Chums

11 months ago

Thank you very much for leaving a comment. Firstly, please accept our apologies for the inconvenience or frustration caused by this error. I have fed this complaint on to the relevant department in our warehouse to ensure this does not happen again. We do offer a free returns service at your nearest yodel store, with the free label provided on your invoice. On return we will gladly exchange your shoes for the correct size, which will be mailed to you on a priority service. If you have have any further queries please do not hesitate to contact us on enquiries@chums.co.uk.

Product reviews

Mr Peter Margerum

Harwich is essex

12 months ago

Date of purchase: 09/01/2023

What Mr Peter Margerum said about Chums:

Excellent quick secure delivery great products reasonable prices

Divyashree

Chums

12 months ago

We sincerely appreciate your business and your valuable feedback.

Product reviews

Trusted Customer

12 months ago

Date of purchase: 09/01/2023

Quality of goods very good delivery quick and prices fine. no problems.

Akshatha

Chums

12 months ago

We truly appreciate your positive feedback, thank you for your custom.

Product reviews

Mrs Suzanne Littlewood

12 months ago

Date of purchase: 08/31/2023

What Mrs Suzanne Littlewood said about Chums:

loved my items good quality and price , my only negative is when i get offered free postage in an email it does not work when i then go to order , this has stopped me ordering on numerous occasions,

Karthik

Chums

12 months ago

Thanks for sharing your rating with us. Thank you for your custom.

Product reviews

Trusted Customer

12 months ago

Date of purchase: 08/31/2023

The item l ordered wasn't delivered on time,it was nearly 3 weeks after the odering date,however when l spoke to a Chums employee the item was delivered 3 days later.

Akshatha

Chums

12 months ago

We are grateful that you took the time out to leave us this positive review.

Product reviews

Trusted Customer

12 months ago

Date of purchase: 08/31/2023

Excellent service, swift delivery every time, perfect purchase would thoroughly recommend Chums.

Divyashree

Chums

12 months ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Mr David Crangle

Belfast

12 months ago

Date of purchase: 08/31/2023

What Mr David Crangle said about Chums:

Did not receive order had to email to find out why out of stock after 2days found that a bit odd

Julie

Chums

11 months ago

Thank you for your review, I completely appreciate your frustration.

Product reviews

Did not get order as out of stock after two days I ordered on31st August when I saw add in daily mail but out of stock next day thought that a bit odd however got refund got shoes elsewhere but disa

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Julie

Chums

11 months ago

Thank you for your review, I understand your frustration. We do put adverts in national newspapers etc these items are very quickly sold due to the discount we offer. Please accept my sincere apologies for your disappointment.

Mr Alan Brooks

12 months ago

Date of purchase: 08/26/2023

What Mr Alan Brooks said about Chums:

First rare service as usual

Akshatha

Chums

12 months ago

We sincerely appreciate your business and your valuable feedback.

Product reviews

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About Chums

Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.

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03333 554455

Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom

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Chums Reviews

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