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Rated
Excellent
Service
4.5
/5
Product
4.3
/5

5

4

3

2

1

12,065

2,416

683

306

687

16,157

ratings over the past year

Displaying all 113,435 reviews
MG
Mr Sean Glynn
12 months ago
Date of purchase: 08/31/2023
What Mr Sean Glynn said about Chums:
The photograph of the shoes did not represent the shoes I received
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Julie
Chums
11 months ago
Thank you for your feedback. I am sorry to hear your order did not meet your expectations. You can of course return any unwanted, unworn items for exchange or refund.
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Trusted Customer
12 months ago
Date of purchase: 08/31/2023
Items as described, good quality, speedy delivery
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Karthik
Chums
12 months ago
Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
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MR
Mrs Janice Robertson
STREET BA16 0DP
12 months ago
Date of purchase: 08/31/2023
What Mrs Janice Robertson said about Chums:
Pay more attention to items that are returned to you.
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Julie
Chums
11 months ago
Thank you very much for your feedback. Please accept my sincere apologies for the inconvenience this situation has caused. I can see from checking your account your exchange was completed on the 220.9.23. I do hope this matter is now resolved to your satisfaction.
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MP
Mrs Gene Perry
Pinner
12 months ago
Date of purchase: 08/30/2023
What Mrs Gene Perry said about Chums:
Excellent easy returns and replacements
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Supraja
Chums
12 months ago
Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.
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Trusted Customer
12 months ago
Date of purchase: 08/31/2023
They arrived very quickly and were just what my husband wanted.
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Karthik
Chums
12 months ago
Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.
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MW
Mr Anthony Walsh
12 months ago
Date of purchase: 08/31/2023
What Mr Anthony Walsh said about Chums:
Delivered on time cardigan has it should be very happy many Thanks Chums
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Karthik
Chums
12 months ago
We sincerely appreciate your business and your valuable feedback.
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Trusted Customer
12 months ago
Date of purchase: 08/26/2023
Order received promptly, however 2 articles were returned on 1st September, one for refund and one for replacement. Nothing has happened since.
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Trusted Customer
12 months ago
Date of purchase: 08/30/2023
Very quick and efficient service. Very happy with the products purchased.
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Supraja
Chums
12 months ago
Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
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Trusted Customer
12 months ago
Date of purchase: 08/30/2023
poor service this time paid by pay pal phoned 7/9th @10-15am told will be dispached told would refund p/p got that but still no shoes on 18th @16-07pm was told will be despatched today'
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Julie
Chums
11 months ago
Thank you very much for your review, I am very sorry you have been dissatisfied on this occasion. I completely understand your frustration. I have checked and your order is currently with Evri and should be with you in the few next days. Please accept my sincere apologies for the inconvenience caused.
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MC
Mr John Clarke
12 months ago
Date of purchase: 08/31/2023
What Mr John Clarke said about Chums:
Polite &on time being disabled he opened door and put it inside
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Karthik
Chums
12 months ago
Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.