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Rated
Excellent
Service
4.5
/5
Product
4.3
/5

5

4

3

2

1

12,082

2,423

683

304

686

16,178

ratings over the past year

Displaying all 113,495 reviews
MW
Mr George Whiteside
1 year ago
Date of purchase: 08/22/2023
What Mr George Whiteside said about Chums:
First rate service and when I had to return and replace the product because of size this was dealt with expeditiously and met with complete satisfaction. Would recommend Chums to anyone
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Supraja
Chums
1 year ago
We are grateful that you took the time out to leave us this positive review.
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Trusted Customer
1 year ago
Date of purchase: 08/19/2023
Easy to use website. Quick delivery. Item exactly as described. Can't ask for more.👍
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Enamalamanda
Chums
1 year ago
Thank you for shopping with Chums, we really appreciate your positive feedback.
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Trusted Customer
1 year ago
Date of purchase: 08/24/2023
Always good service and good value. No problems with exchanges regards fitting or size or returns. use several times and will certainly continue to use this excellent online outlet.
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Karthik
Chums
1 year ago
We truly appreciate your positive feedback, thank you for your custom.
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Trusted Customer
1 year ago
Date of purchase: 08/19/2023
A seam free efficient service with a quality product
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Enamalamanda
Chums
1 year ago
Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
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MH
Mrs Susan Hoey
1 year ago
Date of purchase: 08/19/2023
What Mrs Susan Hoey said about Chums:
Good service excellent products.
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Kiran
Chums
1 year ago
Thank you for shopping with Chums, we really appreciate your positive feedback.
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Trusted Customer
1 year ago
Date of purchase: 08/19/2023
Great product great price great service
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Akshatha
Chums
1 year ago
Thanks for sharing your rating with us. Thank you for your custom.
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MP
Mr Robert Pardoe
Pennington, Lymington
1 year ago
Date of purchase: 08/23/2023
What Mr Robert Pardoe said about Chums:
Goods arrived on time, well packed and satisfactory. In all an efficient service
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Supraja
Chums
1 year ago
Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
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ML
Mrs Anne Lucena
1 year ago
Date of purchase: 08/14/2023
What Mrs Anne Lucena said about Chums:
Complete rubbish after one week the sole split in half put them in the bin what a waste of £35 would never buy anything from Chums poor quality goods overcharged fake goods
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Julie
Chums
1 year ago
Thank you very much for your feedback. I am very sorry to hear you have had issues with your purchase. It is much better for the damaged item to be returned to Chums so it can be tested by quality assurance team, to prevent issues with the supplier in future. We would also rather exchange or issue a refund so customers are not out of pocket.
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Trusted Customer
1 year ago
Date of purchase: 08/23/2023
The service was brilliant, yes I would recommend and buy from them again,
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Supraja
Chums
1 year ago
We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.
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FP
Frances Pawley
Leicestershire
1 year ago
Date of purchase: 08/23/2023
What Frances Pawley said about Chums:
Item did not arrive in time to be given as a birthday gift. Four requests arrived asking for information they already knew! Enquiries were ignored. 'Contact us' email was ignored. Eventually the it
...
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Julie
Chums
1 year ago
We are very sorry your order did not arrive within the usual standard time period of 3-5 days. It does appear the item you purchased was out of stock, and as your order was placed online we sent out a delay letter. I will feedback, your comments as we take all feedback on board and your comments will be used to provide a better service in future.
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.