Thank you for choosing us for your recent tour. Maintaining a high level of quality is our number one priority. That priority is extended into every aspect of a vacation experience. We’re disappointed to hear about your recent experience.
We do put the average temperatures for the region’s the in your travel documents. Unfortunately, we cannot control the weather, and while we apologize that your experience was affected, we try to best advise beforehand what kind of weather to expect.
We want to constantly better our product, service, and customer satisfaction. We encourage all feedback as it allows us the opportunity to identify problems and strive to make the necessary corrections.
We are thankful for your business and look forward to seeing you on another tour.
