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Charles Tyrwhitt Reviews

Rated
Excellent

Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality.

Service
4.6
/5
Product
4.6
/5

5

4

3

2

1

15,275

1,331

711

404

932

18,653

ratings over the past year

Displaying all 257,510 reviews
Trusted Customer
15 years ago
Date of purchase: 06/17/2009
Good first experience.
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Trusted Customer
15 years ago
Date of purchase: 06/17/2009
Charles Tyrwhitt has consistently provided excellent quality products. I wish I had discovered them sooner.
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Trusted Customer
15 years ago
Date of purchase: 06/17/2009
GREAT QUALITY AND SERVICE. VERY GOOD SALES.
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Trusted Customer
15 years ago
Date of purchase: 06/17/2009
Best quality shirts that I have found anywhere in the world.
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Trusted Customer
15 years ago
Date of purchase: 06/16/2009
Good shirts, terrible customer service and ability to deliver a correct product in a timely fashion. These were monogrammed shirts for my groomsmen at my wedding, took 3 weeks to arrive and not a sing
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Trusted Customer
15 years ago
Good shirts, terrible customer service and ability to deliver a correct product in a timely fashion. These were monogrammed shirts for my groomsmen at my wedding, took 3 weeks to arrive and not a single shirt had the monogramming I ordered. Thanks guys, bang up job.
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Charles Tyrwhitt (US)
Charles Tyrwhitt
15 years ago
I can’t believe this happened! Whilst this is an extremely rare mistake, it is totally unacceptable and I’m truly sorry for letting you down in such a significant way, especially given the occasion the order was meant for. This will certainly be looked into and addressed accordingly. The refund will be seen to as a priority as we wait for the shirts to arrive. I really do hope that you will give us another opportunity to serve you in a far better way in the future. Again, I’m very sorry for the disappointment caused.
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Trusted Customer
15 years ago
Date of purchase: 06/16/2009
The collar button always breaks on my shirts from you after a few washes. The holes need to be slightly bigger so they buttoneasier too.
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Trusted Customer
15 years ago
Date of purchase: 06/16/2009
great product...great service
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Trusted Customer
15 years ago
Date of purchase: 06/16/2009
great shirts, great brand
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Trusted Customer
15 years ago
Date of purchase: 06/16/2009
good stuff, however only half my order came through last time, one shirt was out of stock and nobody contacted me and my shoes were not delivered so i cancelled them
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Trusted Customer
15 years ago
Date of purchase: 06/16/2009
I estimate Charles Tyrwhitt to be an excellent retailer.
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About Charles Tyrwhitt
Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality. To top this off we provide exemplary customer service, with smashing prices and a pinch of British charm thrown in for good measure. Our collection includes everything from dressed-up formal suits to casual shirts, and all the finishing touches you could need. We want every experience of purchasing with us to be a delight; and we believe so strongly in our products that we offer a full six-month guarantee.
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Cottons Centre, Cottons Lane, London, SE1 2QG, United Kingdom
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About Charles Tyrwhitt
Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality. To top this off we provide exemplary customer service, with smashing prices and a pinch of British charm thrown in for good measure. Our collection includes everything from dressed-up formal suits to casual shirts, and all the finishing touches you could need. We want every experience of purchasing with us to be a delight; and we believe so strongly in our products that we offer a full six-month guarantee.