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DirectDoors.com Reviews

https://www.directdoors.com
Rated
Excellent

DirectDoors.com has over 30 years experience with doors, frames and door furniture.

Service
4.4
/5

5

4

3

2

1

207

35

6

8

21

277

ratings over the past year

Displaying all 2,228 reviews
Trusted Customer
5 years ago
Date of purchase: 09/22/2018
Door delivered only 3-4 days after it was ordered. Looks to be good quality.
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Trusted Customer
5 years ago
Date of purchase: 09/16/2018
I ordered these items 2 weeks ago. The doors were delivered last week. I am still waiting for the frame and fittings to be delivered. I have phoned twice and was told they would delivered end of last
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Mike Froude
DirectDoors.com
5 years ago
Hi,

Thanks for taking the time to write a review. The part of your order in question is for a pocket cassette, pocket jamb and fittings which were sent with the courier TNT on 17th September.

TNT do contact you by e-mail prior to delivery to inform you that the goods have been dispatched. We did also send you our own notification of this part of your order being dispatched on the 17th September.

TNT attempted a delivery to you on 18th September at 18:28 and no-one was present at the specified shipping address so a card was left and a second attempt to deliver to you was made on 19th September at 16:00. This second attempt failed too as there was no-one present to take this delivery either and according to the tracking information a second card was left for you. Upon this second failed attempt, the goods were then brought back to our warehouse by the courier.

One of our staff members has been in contact with you this morning to try and resolve this issue for you as a matter of priority. We have arranged to have this pocket system sent back out to you at our own expense to try to help you out as best as possible.

I hope this helps,

Kind regards,

James
Assistant Manager
DirectDoors.com
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Trusted Customer
5 years ago
Date of purchase: 09/21/2018
Excellent, I phoned the company for a couple of questions which were probably very petty but they didn't mind at all and helped me so much. The delivery service was excellent, I was surprised how qui
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Trusted Customer
5 years ago
Date of purchase: 09/21/2018
Delivered on time and extremely well protected. Cst service was excellent too. Good quality product
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Trusted Customer
5 years ago
Date of purchase: 09/20/2018
They were one if the few places l could get the product l needed (oak slidingdoor set ) at the right price. Staff were helpful and informative for both the pre sale telephone advice and post sale deli
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CM
Christine Margetts
Essex
5 years ago
Date of purchase: 09/18/2018
What Christine Margetts said about DirectDoors.com:
Direct Doors are very afficecent and quick good with estimating the time of arrival of goods , informing you the day before of the time the order will be delivered .
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Trusted Customer
5 years ago
Date of purchase: 09/13/2018
Communication was fantastic, delivery was very quick and doors are great
1
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Trusted Customer
5 years ago
Date of purchase: 09/17/2018
Good communication and customer service
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About DirectDoors.com
As one of the leading door suppliers in the UK we not only supply standard sizes but made to measure door sizes and every conceivable door type imaginable. Including sliding doors, bi-folding doors, french doors, pocket doors and patio doors. All this in a range of solid wood finishes. We also have a huge range of high-quality door furniture for your internal and exterior door needs. This includes door handles, draught excluders, door hinges and door locks for improved door security.
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+44 (0)1968 671681
Bay 5 Eastfield Industrial Estate, Penicuik, Midlothian, EH26 8HA, United Kingdom
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About DirectDoors.com
As one of the leading door suppliers in the UK we not only supply standard sizes but made to measure door sizes and every conceivable door type imaginable. Including sliding doors, bi-folding doors, french doors, pocket doors and patio doors. All this in a range of solid wood finishes. We also have a huge range of high-quality door furniture for your internal and exterior door needs. This includes door handles, draught excluders, door hinges and door locks for improved door security.