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Dower & Hall Reviews | Customer Service Reviews for https://www.feefo.com/reviews/dower-hall | Feefo

Displaying all 130 reviews

Paul

London

5 years ago

Date of purchase: 11/24/2018

What Paul said about Dower & Hall:

Good quality

Diane

Dower & Hall

5 years ago

Thank you very much for your lovely review of our Dower and Hall jewellery.

Best wishes Diane

Jane Dale

Leominster

5 years ago

Date of purchase: 11/23/2018

What Jane Dale said about Dower & Hall:

I am very happy with all the products I have bought from Dower & Hall..what particularly impressed me was their customer service..I grumbled because I received some of me purchases in pic he's rather

...

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Diane

Dower & Hall

5 years ago

Thank you very much for your lovely review of our Dower and Hall service.

We did have a lot of customers ask for the pouches pre Christmas as they wanted to save on packaging , so apologies for the mix up.

Whilst pouches are great for everyday , boxes do make a much nicer gift.

Best wishes Diane

Product reviews

Ann Scott

5 years ago

Date of purchase: 10/24/2018

What Ann Scott said about Dower & Hall:

Never have a problem with Dower and Hall, either online or in the shop. Happy customer.

Diane

Dower & Hall

5 years ago

Thank you very much for your lovely review of our Dower and Hall jewellery and service.

Best wishes Diane

Product reviews

Trusted Customer

5 years ago

Date of purchase: 11/17/2018

I had a major problem with the delivery of my order but Dower and Hall were brilliant in trying to sort it out.

Diane

Dower & Hall

5 years ago

Thank you very much for your review of our Dower and Hall service.

I am very sorry that you had an issue with DPD as it is such a hassle, but out of our control unfortunately.

Best wishes Diane

Product reviews

so disappointed with the thinness of this ring. It was a present for someone.

Diane

Dower & Hall

5 years ago

Thank you very much for your feedback

I am sorry that you found this ring a bit thin. We do try to show items being worn so that customers get a scale of how things will look on their fingers but it is very tricky to show it clearly.

These style of stacking rings are all deliberately not so chunky as they are designed to be worn with other rings.

In this design though there is a chunkier version of this ring which we could swap it for your friend would prefer?

Best wishes Diane

Trusted Customer

5 years ago

Date of purchase: 09/08/2018

First class service.

Diane

Dower & Hall

5 years ago

Thank you very much for your lovely review of our Dower and Hall service.

Best wishes Diane

Product reviews

Love the earrings, just a little disappointed with the earring hooks.... they are not as solid as I would have liked them to be. ( I am comparing them to a Links pair ‘Grace’. They do however look lov

...

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Diane

Dower & Hall

5 years ago

Thank you very much for your feedback.

As the drops are quite chunky we designed them to go on our finer handmade ear wire as a contrast.

However our jewellery is all handmade in our workshop so if you prefer to have a chunky ear wire then we can easily swap them for you to make them perfect ?

Best wishes Diane

Sade Alade

5 years ago

Date of purchase: 10/24/2018

What Sade Alade said about Dower & Hall:

Great service and fantastic earrings, made with the usual good quality I’m used to from Dower & Hall.

Diane

Dower & Hall

5 years ago

Thank you very much for your lovely review of our Dower and Hall service.

Best wishes Diane

Diane

Dower & Hall

5 years ago

Thank you very much for your lovely review of our Dower and Hall service.

Product reviews

Trusted Customer

5 years ago

Date of purchase: 08/02/2018

The quality of the product wasn’t great so I had to return it. Not only did I have to pay for the return but i didn’t get a full refund. 🙄 Wish I never ordered. Would definitely not do again.

Diane

Dower & Hall

5 years ago

Thank you very much for your feedback

sorry that you did not get a full refund. unfortunately we do not have your current card details. if you contact us with this we will refund your postage

best wishes Diane

Product reviews

Joanne Allen

London

5 years ago

Date of purchase: 12/07/2018

What Joanne Allen said about Dower & Hall:

I ordered three pairs of earrings, which were made individually to each order. Love them ... thank you!

Diane

Dower & Hall

5 years ago

Thank you very much for your lovely review of our Dower and Hall jewellery and service.

Best wishes Diane

Product reviews

Trusted Customer

5 years ago

Date of purchase: 12/26/2018

An excellent company to deal with. On a previous occasion I lost an earring, and they were happy to sell me a replacement.

Product reviews

Trusted Customer

5 years ago

Date of purchase: 11/24/2018

Love going into this shop in Princess Square, Glasgow. Staff are always so friendly and attentive and never pushy.

Diane

Dower & Hall

5 years ago

Thank you very much for your lovely review of our Dower and Hall Glasgow store

Product reviews

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About Dower & Hall

We have been creating a wonderful world of fine jewellery since 1990 and have become known for our easy-to-wear pieces that become treasured favourites. Our pieces have been featured on the pages of fashion magazines, red carpets, TV and cinema screens. Each design is made in our London studio by skilled jewellers using precious metals and a wide array of pearls and colourful gemstones.

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02078199030 / 07766202704

11 & 12 Lion Yard, Tremadoc Road, London, London, SW4 7NQ, United Kingdom

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Dower & Hall Reviews

Merry Christmas Tree Christmas Decoration (2015)The same reason as in my previous review...More reviews of this product (2)View product website

Silver Bell Christmas Decoration (2012)The same reasons as my previous review..More reviews of this product (2)View product website

Happiness Heart Christmas Decoration (1999)The Same reviews as I have written for precious purchasesMore reviews of this product (2)View product website

Feather Wreath Christmas Decoration (2013)The Same reviews as I have written for precious purchasesMore reviews of this product (3)View product website

Sterling Silver Hammered Flat Star Nomad StudsMore reviews of this product (3)View product website

Sterling Silver Entwined Infinity Ringso disappointed with the thinness of this ring. It was a present for someone.More reviews of this product (1)View product website

Sterling Silver Tapering Hammered Nomad BandDisappointed with the quality of this ringMore reviews of this product (1)View product website

Sterling Silver & Gold Vermeil Double Hammered Disc Nomad EarringsLove the earrings, just a little disappointed with the earring hooks.... they are not as solid as I would have liked them to be. ( I am comparing them...More reviews of this product (1)View product website

Sterling Silver Pineapple StudsEasy purchase to make and the earrings arrived promptly.More reviews of this product (1)View product website

Sterling Silver Single Aquamarine Twinkle Chain RingPlease read above...........More reviews of this product (1)View product website

Sterling Silver 8mm Pear White Freshwater Pearl Drop EarringsHave already worn these quite a few times since purchasing ... love how they look!More reviews of this product (1)View product website

18ct Gold Vermeil Round Dimple Pebble Drop EarringsThese earrings have a nice amount of weight ... are worn regularly and again look very good!More reviews of this product (1)View product website

18ct Gold Vermeil Wild Rose White Pearl Dotty Drop EarringsVery pleased with the product ... smaller than the sterling silver earrings, but lovely nonetheless. Bought all three earrings for work/casual wear....More reviews of this product (1)View product website

Sterling Silver Long Hammered Wave Nomad EarringsMore reviews of this product (2)View product website

Feather Wreath Christmas Decoration (2013)More reviews of this product (3)View product website

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