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Pretty Serendipity Reviews

Rated
Exceptional

Pretty Serendipity is a jewellery brand with a difference because every unique item that you see is handcrafted & made to order

Service
4.9
/5
Product
4.9
/5

5

4

3

2

1

154

8

0

1

0

163

ratings over the past year

Displaying all 1,763 reviews
Trusted Customer
1 year ago
Date of purchase: 11/07/2022
Very easy to order, quick delivery and very pleased with the product.
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Rowena
Pretty Serendipity
1 year ago
Many thanks for taking the time to leave us your feedback. We are delighted to hear you were pleased with the service and the 40th necklace - we hope the special lady enjoyed her 40th birthday. Best wishes, Rowena
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Kayleigh Smith
1 year ago
Date of purchase: 11/15/2022
What Kayleigh Smith said about Pretty Serendipity:
I needed an extra ring putting on my mums russian ring necklace and they made the whole process easy. I had it back within a week and looks absolutely amazing. Thank you so much
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Rowena
Pretty Serendipity
1 year ago
Thank you for your kind words. We are so pleased we could help you and glad that you were happy with our service and the additional ring to your pendant. Best wishes, Rowena
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James Graham
Inverclyde
1 year ago
Date of purchase: 11/09/2022
What James Graham said about Pretty Serendipity:
I have bought from Pretty Serendipity before and product and service excellant. Looking for something similar again so no brainer who to go back too.
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Rowena
Pretty Serendipity
1 year ago
Thank you very much for taking the time to leave us your thoughts and for your repeated custom - it is truly appreciated. We are delighted you were happy with our service and personalised jewellery. Best wishes, Rowena
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Trusted Customer
1 year ago
Date of purchase: 11/13/2022
The item was just as I expected & the packaging was very good. The parcel arrived on time & in good condition. The recipient was delighted!
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Rowena
Pretty Serendipity
1 year ago
Thank you so much for your lovely review and for choosing us to make such a special piece of jewellery on your 30th Anniversary. We are so pleased to hear that you and the recipient were happy. Best wishes, Rowena
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Peter Winterburn
Bradford
1 year ago
Date of purchase: 11/01/2022
What Peter Winterburn said about Pretty Serendipity:
Excellent service, necklace beautifully crafted and presented. I would highly recommend to everyone who is looking to buy any jewellery to look at pretty serendipity.
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Rowena
Pretty Serendipity
1 year ago
Thank you so much for taking the time to leave us a review. We are so pleased you were happy with our service and the 40th necklace. We hope to deal with you again in the future. Best wishes, Rowena
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Ant
South Wales
1 year ago
Date of purchase: 11/04/2022
What Ant said about Pretty Serendipity:
This is the 2nd piece of jewellery I bought as a gift for my wife. The first piece was the 10 year anniversary necklace. I was so impressed with the quality and presentation of this item, so was my wi
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Rowena
Pretty Serendipity
1 year ago
Thank you so much for your lovely review and for your repeated custom. We are delighted to read that you and your wife were impressed with the quality of our 10th anniversary necklace and silver knot earrings. We hope to deal with you again soon. Best wishes, Rowena
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Trusted Customer
1 year ago
Date of purchase: 11/10/2022
Beautifully presented, lovely gift
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Rowena
Pretty Serendipity
1 year ago
Many thanks for your review. We are delighted to hear that you thought the necklace was lovely. Best wishes, Rowena
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Jacqueline Brady
1 year ago
Date of purchase: 10/20/2022
What Jacqueline Brady said about Pretty Serendipity:
Lovely necklace for my granddaughter 21 birthday
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Trusted Customer
1 year ago
Date of purchase: 10/26/2022
The necklace arrived in good time for my daughter's birthday She is delighted with it. Yes I would definitely recommend Pretty Serendipity if you are looking for a special present. thank you
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Mark Arnold
1 year ago
Date of purchase: 10/13/2022
What Mark Arnold said about Pretty Serendipity:
Excellent telephone manner and general customer service, particularly how they arranged delivery around postal strikes. Lovely product, delivered and packaged just right. Would buy again.
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About Pretty Serendipity
Pretty Serendipity is a jewellery brand with a difference because every unique item that you see is handcrafted with love and made to order just for you! The moment you place your order we will begin the process of handcrafting and personalising your jewellery from scratch using traditional silversmithing tools and equipment - no machines, no production line just a skilled artisan sitting at a jewellery bench creating bespoke necklaces and bangles with their own fair hands. Pretty Serendipity is situated in the heart of the beautiful Northumberland countryside and as a growing, family-run business we care deeply about our customers and the service we provide. We are not some huge, faceless corporation and therefore we can guarantee that each and every order is treated with care, attention and love.
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54 Bondgate Within, First Floor, Alnwick, Northumberland, NE66 1JD, United Kingdom
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About Pretty Serendipity
Pretty Serendipity is a jewellery brand with a difference because every unique item that you see is handcrafted with love and made to order just for you! The moment you place your order we will begin the process of handcrafting and personalising your jewellery from scratch using traditional silversmithing tools and equipment - no machines, no production line just a skilled artisan sitting at a jewellery bench creating bespoke necklaces and bangles with their own fair hands. Pretty Serendipity is situated in the heart of the beautiful Northumberland countryside and as a growing, family-run business we care deeply about our customers and the service we provide. We are not some huge, faceless corporation and therefore we can guarantee that each and every order is treated with care, attention and love.