How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

EE Store Reviews

https://store.ee.co.uk/

Rated

Excellent

89%

recommends

94%

delivery satisfaction

Service

4.4

Product

4.3

2,837

822

282

257

4,282

ratings over the past year

Displaying all 78,380 reviews

Trusted Customer

1 day ago

Date of purchase: 08/21/2024

Satisfied with delivery

Recommends

Product reviews

Julian

Weymouth

1 day ago

Date of purchase: 08/21/2024

Satisfied with delivery

Recommends

What Julian said about EE Store:

Fast and efficient.

Product reviews

Trusted Customer

1 day ago

Date of purchase: 08/21/2024

Satisfied with delivery

Recommends

Ordering was easy, delivery very fast.

Trusted Customer

1 day ago

Date of purchase: 08/20/2024

Dissatisfied with delivery

Recommends

Only one set was ordered and two were sent One set returned to you and a refund was given

Product reviews

Trusted Customer

1 day ago

Date of purchase: 08/23/2024

Satisfied with delivery

Recommends

No concerns as yet but it is early days let's hope it's as good as BT.

Product reviews

Trusted Customer

2 days ago

Date of purchase: 06/02/2024

Satisfied with delivery

Recommends

Product reviews

William

Tywyn

2 days ago

Date of purchase: 08/20/2024

Satisfied with delivery

Recommends

What William said about EE Store:

Ordered, prompt delivery.

Product reviews

Trusted Customer

2 days ago

Date of purchase: 08/20/2024

Satisfied with delivery

Recommends

Very helpful

Product reviews

Trusted Customer

2 days ago

Date of purchase: 08/24/2024

Satisfied with delivery

Recommends

Product reviews

Trusted Customer

2 days ago

Date of purchase: 08/20/2024

Satisfied with delivery

Recommends

Good

Product reviews

Not received a review invite?

About EE Store

01942811036

BT Group plc 1 Braham Street London E1 8EE, Stockport, E1 8EE, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

EE Store Reviews

BT 7660 TwinSo far, so good! They are a replacement for my old phones which have lasted me many years. Hope these continue to last!View product website

Ring Video Doorbell - Satin NickelSecond purchase from EE store........fast and efficient clearly the norm. Very impressed with the Ring doorbell......well worth the money....View product website

BT 7660 TrioJust getting used to them need to adjust for longer ring tone before the answer phone kicks inView product website

BT Digital Voice AdapterTelecom engineer installed new router and full fibre products yet adaptor didn't work if he can't get it to work what hope does a mere mortal have ....View product website

Sony PlayStation®5 Console (model group - slim)View product website

Doro 5860 4G Black 2.4inBought for a 90 yrs old mother after EE accidently cut of her landline (lifeline) in North Wales. The phone is clear and fairly easy to use. Will keep...View product website

BT 7660 TrioDon’t use landline much but seems pretty good so farView product website

Ring Chime (Gen 2)View product website

Ring Video Doorbell - Satin NickelGood addition to securityView product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?