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Rated
Exceptional
Service
4.8
/5

5

4

3

2

1

73

8

1

0

2

84

ratings over the past year

Displaying all 1,854 reviews
Trusted Customer
28 days ago
Date of purchase: 08/07/2024
The service was what I would have expected . Quick and efficient. No problems .Friendly staff
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Jodie
ExoticDirect
15 days ago
Hi, Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service. Kind regards, From the Exotic Direct Team
Trusted Customer
28 days ago
Date of purchase: 08/09/2024
It’s great but it would be even better if you can insure four small animals at a time.
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Jodie
ExoticDirect
15 days ago
Hi, Thanks for taking the time to leave feedback, much appreciated. We will pass this information on. Kind regards, From the Exotic Direct Team
MC
Mr Roy Collier
Melton Mowbray
29 days ago
Date of purchase: 07/31/2024
What Mr Roy Collier said about ExoticDirect:
Smooth service, but I have never needed to claim. When contacting the office I always get straight through, to pleasant staff who are always helpful and efficient. Any actions as a result of my conta
...
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Jodie
ExoticDirect
15 days ago
Hi Roy, Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (: Kind regards, From the Exotic Direct Team
Trusted Customer
1 month ago
Date of purchase: 07/28/2024
Straightforward easy renewal
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Jodie
ExoticDirect
15 days ago
Hi, Thank you for leaving a review, the team at Exotic Direct are glad to hear you’ve been pleased with the service. Kind Regards, The Exotic Direct Team
MK
Mrs Niki Pargeter-Keown
Glasgow
1 month ago
Date of purchase: 07/28/2024
What Mrs Niki Pargeter-Keown said about ExoticDirect:
Excellent service.. easy to renew policy. Everything was done online
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Jodie
ExoticDirect
15 days ago
Hi Niki, Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service. Kind Regards, The Exotic Direct Team
MM
Miss Abbie Martin
Worcester
1 month ago
Date of purchase: 08/01/2024
What Miss Abbie Martin said about ExoticDirect:
Easy to set up, really affordable & great value for money! I haven’t had to use it yet but it’s great security to fall back on in future.
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Jodie
ExoticDirect
15 days ago
Hi Abbie, Thanks for the great feedback on our cover, we spent a lot of time developing a policy to suit both the owner and pet! Kind regards, From the Exotic Direct Team
Trusted Customer
1 month ago
Date of purchase: 07/31/2024
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Jodie
ExoticDirect
1 month ago
Hi, Thanks for the five star feedback, it means a lot. Kind Regards, The Exotic Direct Team
MJ
Mrs Angela James
Westcliff-on-Sea, Essex
1 month ago
Date of purchase: 07/30/2024
What Mrs Angela James said about ExoticDirect:
I've not had to use them yet but I have peace of mind that they will be there when I do.
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Jodie
ExoticDirect
1 month ago
Hi Angela, Thanks for taking the time to leave feedback, much appreciated. Kind Regards, The Exotic Direct Team
Trusted Customer
1 month ago
Date of purchase: 07/29/2024
Quick and easy cheap and cheerful
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Jodie
ExoticDirect
1 month ago
Hi, Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (: Kind Regards, The Exotic Direct Team
Trusted Customer
1 month ago
Date of purchase: 07/18/2024
I never have any problems regarding claims. The prices are always affordable and I have 8 reptiles
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Jodie
ExoticDirect
1 month ago
Hi, Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be happy to hear this. Kind Regards, The Exotic Direct Team
About ExoticDirect
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
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1-10 Summers Street, London, Greater London, EC1R 5BD, United Kingdom
Why trust Feefo reviews?

About ExoticDirect
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.