Flowers Direct Reviews

I am sorry to learn of your difficulties with our website. Once more than one item is added to your basket, when you go to the checkout there isa button below the delivery address details which says ''Multiple Delivery Addresses''. You would need to click this button to select the two different addresses for delivery.

Please accept our apologies for the delay in responding to your email, we experienced a high volume of calls and emails due to it being one of our busiest times of the year. I can confirm that we replied to your email on April 11th. We are sorry to learn that your order for your Mother did not last long. Please be aware that tulips have an average vase life of 3-7 days.

Please accept our apologies for the lack of communication. It seems that the Florist Department were awaiting your reply, before arranging delivery of your order, and so if this was not made clear in the email, we apologise. We strive to keep our customers happy, and so as this was not the case on this occasion, we are very sorry. We hope that the refund and complimentary bouquet goes some way towards restoring your faith with us.