Merchant Logo

Friendly Planet Reviews

Rated
Exceptional
Service
4.9
/5
Product
4.6
/5

5

4

3

2

1

619

184

45

9

7

864

ratings over the past year

Displaying all 7,002 reviews
RA
Robert Andersen
7 years ago
Date of purchase: 05/03/2017
Discover Croatia
Trip was just great until the flight home from was cancelled after we sat on the Tarmac for 4 hours. Regardless of what United claims (weather) this was not the real cause. It was just plain incompe
...
Read all
Guides : Substandard
Flights : Poor
Merchant Logo
amanda
Friendly Planet
7 years ago
Thank you so much for sharing your feedback with us. We’re sorry for the trouble you had with your flights as we know how frustrating that must have been. We will take these comments and investigate with our airline partners.
Trusted Customer
7 years ago
Date of purchase: 03/17/2017
A Taste of Ireland
Taste of Ireland was amazing!! Calvin from Abby Tours has to be the most fantastic tour guide in Ireland. He really made it special for everyone!
Coaches : Exceptional
Guides : Exceptional
Hotels : Exceptional
Transfers : Exceptional
Flights : Exceptional
Meals : Exceptional
Trusted Customer
7 years ago
Date of purchase: 11/28/2016
A Taste of Thailand
The experience on all levels was EXCELLENT
Coaches : Exceptional
Guides : Exceptional
Hotels : Exceptional
Transfers : Exceptional
Flights : Exceptional
Meals : Exceptional
Trusted Customer
7 years ago
Date of purchase: 01/12/2017
Exotic Peru
Good hotels but tour leaders were unorganized and several days didn't even allow time for lunch. When a group insisted getting something to eat, they got mad and said we all had to go with her plan t
...
Read all
Coaches : Poor
Guides : Poor
Hotels : Excellent
Transfers : Excellent
Flights : Substandard
Meals : Substandard
Merchant Logo
amanda
Friendly Planet
7 years ago
Thank you so much for sharing your feedback with us. We’re happy to hear that you did enjoy the hotels. We are troubled by some of the experiences you described and we’re sorry to hear you had issues with our partners in Peru. We take your comments very seriously and use valuable feedback like this to improve the experience for our travelers. We have reached out to our partners in destination to discuss these issues with them.
Trusted Customer
7 years ago
Date of purchase: 02/23/2017
Best of Kenya & Tanzania Safari
Over all, not knowing what to expect, I was at times amazed at the quality of the tour, and at times disappointed. Example is the Samburu Resort being the biggest disappointment of the entire tour. Th
...
Read all
Coaches : Substandard
Guides : Excellent
Hotels : Exceptional
Transfers : Good
Flights : Exceptional
Meals : Excellent
Merchant Logo
amanda
Friendly Planet
7 years ago
Thank you so much for sharing your feedback with us. We’re happy to hear that you did enjoy parts of your trip and that you made memories that will last a lifetime! We are sorry to hear, however, that you had some issues with the hotel and our partners in destination. We take your comments very seriously and use valuable feedback like this to improve the experience for our travelers. We have reached out to our partners in Kenya and Tanzania to discuss these issues with them.
AG
Alfred Gorman
7 years ago
Date of purchase: 01/30/2017
Peru, Ecuador & Galapagos Cruise
Overall we had a wonderful time. Machu Picchu was great but crowded and The Galapagos Islands were amazing with the animals not being afraid of us. There was always something to do on the ship and the
...
Read all
Coaches : Excellent
Guides : Exceptional
Hotels : Exceptional
Transfers : Substandard
Flights : Substandard
Meals : Exceptional
TM
Trixi Macmillan
Kingston
7 years ago
Date of purchase: 05/27/2017
A Taste of Thailand
Hotel standard was not consistent. Attractions need more variety.....temples became repetitive.....would have been nicer to see other things that show the local way of living.
Coaches : Good
Guides : Excellent
Hotels : Excellent
Transfers : Excellent
Flights : Good
Meals : Excellent
Trusted Customer
7 years ago
Date of purchase: 05/27/2017
A Taste of Thailand
Coaches : Good
Guides : Excellent
Hotels : Excellent
Transfers : Excellent
Meals : Excellent
RB
Robert Brown
7 years ago
Date of purchase: 01/14/2017
Sensational South America
Overall excellent, however adjustments due to flight delays would have made the trip better.
Coaches : Good
Guides : Good
Hotels : Exceptional
Transfers : Exceptional
Flights : Substandard
Meals : Excellent
PW
Patrice White
Inglewood, California
7 years ago
Date of purchase: 11/29/2016
Singapore & Hong Kong Adventure
The flight was on time, the guides were very helpful and informed. The hotels and staff were amazing. My first time with Friendly Planet, will definitely use your services again. Thanks
Hotels : Exceptional
Transfers : Excellent
Flights : Excellent
Meals : Exceptional
About Friendly Planet
Upscale journeys at an amazing value, delivered with the same warm, caring personal attention we've offered for 35 years. Discover your next adventure.
Read all
101 Greenwood Ave, Suite 600, Jenkintown, Pennsylvania, 19046, United States
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Friendly Planet
Upscale journeys at an amazing value, delivered with the same warm, caring personal attention we've offered for 35 years. Discover your next adventure.