Dear customer,
Thank you for your review.
We are sorry to hear that the ring did not meet your expectations in terms of setting width, stone appearance, and band thickness. Your comments are valuable and will be considered for future designs. We are pleased to hear that you appreciate the untreated stones.
Please know that our jewellery is covered by a 30-day money-back guarantee therefore, you may return your ring for a full refund, provided the tag remains intact.
We apologize for any inconvenience caused. If you need further assistance, please do not hesitate to contact our help team at 0800 330 8000.Kind regards,Gemporia