Merchant Logo

Gemporia.com US Reviews

Rated
Excellent
Service
4.6
/5
Product
4.4
/5

5

4

3

2

1

275

37

9

2

15

338

ratings over the past year

Displaying all 104,047 reviews
Trusted Customer
11 years ago
Date of purchase: 04/30/2013
The items are great and I love the prices. However I do not like the gold flash items, the gold wears off. A lot of the rings are to large for me, can you use smaller stones. I would like to see if po
...
Read all
0
Share
Trusted Customer
11 years ago
Date of purchase: 04/30/2013
Love the selection of gemstones and the different settings/choices offered for each. I enjoy the fast-paced auctions as they allow more items to be showcased rather than sitting through a 15-minute p
...
Read all
0
Share
Trusted Customer
11 years ago
Date of purchase: 04/30/2013
It does seem a bit unfair that the negative words of a few can affect the general opinion, but they do. The pieces of jewelry I have purchased are lovely and I have received many compliments. That b
...
Read all
Merchant Logo
Gemporia.com
Gemporia.com US
11 years ago
I would like the opportunity to talk to you further to try and find the reason as to why we were obliged to request your account information on several occasions when you have called in the past. There maybe several reasons, which may include calling from a withheld number, or not having taken down your details correctly. So please feel free to call 1-800-500-6010 at your earliest convenience selecting option 4. In relation to your problems with our online ordering process I would like to know how long you have been experiencing the problem of having to reset your password each time you attempt to log in? The reason I ask is that over the last few weeks we have been making amendments to our website which has been causing several small issues of which this can be one. We do appreciate your patience while we make these amendments with the long term goal of improving your shopping experience. I am however really pleased to hear that you have been getting lots of compliments about the jewellery you have received from Rocks TV and do hope that you continue to order from us in the future. Kind regards, Harvey Marvin | Help Team Member
0
Share
Trusted Customer
11 years ago
Date of purchase: 04/30/2013
I have always found them to be helpful and expedient. I had an issue with an order that could not be replaced and instead of missing out on one of the items that came in the set which was going to be
...
Read all
0
Share
Trusted Customer
11 years ago
Date of purchase: 04/30/2013
I think this company is AWESOME!!!!!
0
Share
Trusted Customer
11 years ago
Date of purchase: 04/30/2013
Please be careful and don't sell. Items that look below average. I am also tired of seeing tanzanite. Can you sell more native jewely in the category of the copper mojave amethest?
0
Share
Trusted Customer
11 years ago
Date of purchase: 04/30/2013
Totally love my ring. Style and color are amazing!
0
Share
Trusted Customer
11 years ago
Date of purchase: 04/30/2013
I love your service, your product. Its all good. We need such service in the USA. I am glad to be a Brit. Suzee Balke
0
Share
Trusted Customer
11 years ago
Date of purchase: 04/30/2013
Overall I have had wonderful customer service with RocksTV. I did have an interaction with one representative who was rude and disrespectful, but other than that one time everyone else has been help
...
Read all
0
Share
Trusted Customer
11 years ago
Date of purchase: 04/30/2013
Most of what I have ordered has been excellent quality. I have been very sad lately to see that the picture being currently transmitted to my TV is of a resolution that doesn't on the screen--I can no
...
Read all
0
Share
About Gemporia.com US
Gemporia offers the very best in stylish, affordable and responsibly made jewellery. At Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.
Read all
2D Eagle road, Redditch, Worcestershire, Worcestershire, B98 9HF, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Gemporia.com US
Gemporia offers the very best in stylish, affordable and responsibly made jewellery. At Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.