The car is great but the service is the worst service i ever had at a dealer.
Customer Experience Team
Genesis Canada
4 months ago
Thank you for taking the time to share your thoughts.
Please note that our goal is for all our guests have a positive experience throughout their purchase and ownership journeys.
If you are still having concerns, we invite you to contact our Guest Experience Team by phone at 1-866-999-9895 or by email at experience@genesis.ca
Still early. So far they have been excellent to deal with. The proof will be after some time has passed, and the real test is when there is an issue with the car.
The very small pitch so far is errone
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Customer Experience Team
Genesis Canada
4 months ago
Thank you for taking the time to share your thoughts.
Please note that our goal is for all our guests have a positive experience throughout their purchase and ownership journeys.
If you are still having concerns, we invite you to contact our Guest Experience Team at experience@genesis.ca
Experience was exceptional. Stephanie in the London branch was extremely knowledgable yet not pushy. She was always available on email for any additional questions & always cheerful!
Pickup of our new
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Customer Experience Team
Genesis Canada
4 months ago
We appreciate you taking the time to share your thoughts.
We welcome you to the Genesis family!
Thank you for taking the time to share your thoughts.
Please note that our goal is for all our guests have a positive experience throughout their purchase and ownership journeys.
If you are still having concerns, we invite you to contact our Guest Experience Team at experience@genesis.ca
Two undetected faults were present when the vehicle was purchased. Better quality control needed.
Customer Experience Team
Genesis Canada
4 months ago
Thank you for taking the time to share your thoughts.
Please note that our goal is for all our guests have a positive experience throughout their purchase and ownership journeys.
If you are still having concerns, we invite you to contact our Guest Experience Team at experience@genesis.ca
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.