The sales team was excellent. Omid was knowledgeable and most helpful before and after purchase. From our very first visit to the dealership, we were convinced that we wanted to buy a car here if at
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Customer Experience Team
Genesis Canada
2 months ago
We appreciate you taking the time to share your thoughts.
We welcome you to the Genesis family!
The salesman was superb. The service advisor gave me some ******** story about the front collision avoidance system only working when you took your eyes off the road and looked away. He was also reluc
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Customer Experience Team
Genesis Canada
2 months ago
Thank you for taking the time to share your thoughts.
Please note that our goal is for all our guests have a positive experience throughout their purchase and ownership journeys.
If you are still having concerns, we invite you to contact our Guest Experience Team at experience@genesis.ca
Satisfactory. However there was one issue for great concern..
During my initial call to the dealership, I asked if the vehicle was a demonstrator and told no. It was being sold as a new vehicle. I ca
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Customer Experience Team
Genesis Canada
2 months ago
We appreciate you taking the time to share your thoughts.
We welcome you to the Genesis family!
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
