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Grand European Travel Reviews

Rated
Excellent

Effortless, Fun Vacations. Authentic Experiences.

Service
4.7
/5
Product
4.6
/5

5

4

3

2

1

426

83

33

7

3

552

ratings over the past year

Displaying all 6,537 reviews
Trusted Customer
9 years ago
Date of purchase: 09/01/2014
Peter, our tour director was great. Very knowledgeable ; great personality and sense of humor.
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Trusted Customer
9 years ago
Date of purchase: 09/03/2014
My rating is "average". Our tour with booked with GET; however, when we arrived GET tags were changed to Insight (no GET personnel on this tour). Want to speak with someone to understand the relations
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Trusted Customer
9 years ago
Date of purchase: 08/29/2014
need to make the traveler aware of optional trips prior to the final papers being sent
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Trusted Customer
9 years ago
Date of purchase: 09/03/2014
Frank was a great bus driver. He helped the older women get off & on the bus
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Trusted Customer
9 years ago
Date of purchase: 09/01/2014
Very good service.
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Trusted Customer
9 years ago
Date of purchase: 09/03/2014
Well planned itinerary. Your people has been very helpful, especially with our return trip because of Air France strike. However, the visit to Bordeaux was to short, it needs a full day at least.
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Trusted Customer
9 years ago
Date of purchase: 09/04/2014
Group size too large; constant sales pitches for options - even to the point of berating us if not enough signed up (and cancellation of one PROMISED option because not enough had); not much info from
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Grand European Travel
Grand European Travel
9 years ago
We are very sorry to hear that your travel director was being a bit pushy when it came to the optional excursions. That behavior is not typical or encouraged. The optional excursions are designed to enhance your overall travel experience but many guests chose to have time on their own instead. Since we do need a minimum number of guests to operate them, we may have to cancel if there are not enough participants. We apologize for the inconvenience. Grand European Travel-Guest Relations
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Trusted Customer
9 years ago
Date of purchase: 09/05/2014
Very poor communication and very little help
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Grand European Travel
Grand European Travel
9 years ago
We're sorry to hear that you had a disappointing experience with your travel director. We know that they make all the difference in making a tour successful. Their performances are reviewed regularly and you can be certain that your feedback will be addressed in a discreet and specific manner. Grand European Travel-Guest Relations
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Trusted Customer
9 years ago
Date of purchase: 08/24/2014
Everything was handled thru them with no problems.
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Trusted Customer
9 years ago
Date of purchase: 09/04/2014
I'm always pleased with GETours
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About Grand European Travel
For over 40 years, GET has provided a stress-free and affordable way to plan vacations to destinations around the globe. As your go-to travel experts, we know that guided tours and river cruises are simply the best ways to travel today. From planning to sightseeing, it’s all taken care of so you can enjoy stress-free vacations with everything arranged for you, not by you. Our Travel Specialists will help you find the perfect trip to match your preferences from our curated collection of 300+ worldwide vacations as well as book your flights, travel insurance and more.
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7632 SW Durham Road, Suite 350, Tigard, Oregon, 97224, United States
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About Grand European Travel
For over 40 years, GET has provided a stress-free and affordable way to plan vacations to destinations around the globe. As your go-to travel experts, we know that guided tours and river cruises are simply the best ways to travel today. From planning to sightseeing, it’s all taken care of so you can enjoy stress-free vacations with everything arranged for you, not by you. Our Travel Specialists will help you find the perfect trip to match your preferences from our curated collection of 300+ worldwide vacations as well as book your flights, travel insurance and more.