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Grand European Travel Reviews

http://www.getours.com
Rated
Excellent

Effortless, Fun Vacations. Authentic Experiences.

Service
4.7
/5
Product
4.6
/5

5

4

3

2

1

425

84

32

8

3

552

ratings over the past year

Displaying all 6,533 reviews
Trusted Customer
10 years ago
Date of purchase: 08/06/2014
WE SHOULD HAVE HAD MORE INPUT ON THE SCHEDULING OF OUR FLIGHTS. FOR INSTANCE, OUR FLIGHT BACK TO NEWARK, NJ FROM LONDON WAS TOO LATE TO MAKE A GOOD CONNECTING FLIGHT ON OUR LAST LEG HOME.
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Grand European Travel
Grand European Travel
10 years ago
Thank you for your feedback. When it comes to flight arrangements, we will always looks for the most direct routing available at the time of booking. However, when reserving your next tour with us, please feel free to make specific requests regarding your flights. We will do our best to accommodate your requests within the guideline of our contracts with the airlines. Grand European Travel-Guest Relations
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Trusted Customer
10 years ago
Date of purchase: 08/02/2014
It was bait and switch for the hotel room. We requested a king size bed and and was assured that we would get it and we had to pay more when we arrived for the king sized bed.
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Grand European Travel
Grand European Travel
10 years ago
All of our hotel rooms are contracted for twin beds, with double beds in some locations. We are happy to request King beds but it is never guaranteed and solely based on hotel discretion. Any charge incurred at check in was likely due to the room type being upgraded. Grand European Travel-Guest Relations
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Trusted Customer
10 years ago
Date of purchase: 07/30/2014
It was an awesome trip! Our guide, Nigel's, knowledge of history made the sites come alive and reach out to involve me personally. His knowledge was not limited to history, but to the local trees an
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Trusted Customer
10 years ago
Date of purchase: 07/26/2014
Travel agent was very helpful
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Trusted Customer
10 years ago
Date of purchase: 03/30/2014
my first trip with get was excellent we went to Italy so we booked another trip April 2014 to Switzerland
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Grand European Travel
Grand European Travel
10 years ago
Thank you for your honest feedback. It is our objective to provide the best travel experiences for our clients and we know that the Travel Director plays a very big part in that. Their performances are reviewed regularly and you can be certain that your concerns will be addressed in a discreet and specific manner. We apologize that this trip fell short of your expectations. Grand European Travel-Guest Relations
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Trusted Customer
10 years ago
Date of purchase: 07/26/2014
We attended their seminar in San Diego. A couple days later we called them. Everything, from our initial phone call to taking us to the airport in Prague after the river cruise and extended stay, was
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Trusted Customer
10 years ago
Date of purchase: 07/30/2014
Sent written comments by mail. Poor to bad hotels
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Grand European Travel
Grand European Travel
10 years ago
We are sorry to hear about your disappointment with the hotels on this tour. Please be assured that we endeavor to provide clean, comfortable and convenient accommodations for our guests, and we appreciate your feedback when these standards are not met. Grand European Travel-Guest Relations
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Trusted Customer
10 years ago
Date of purchase: 05/13/2014
OOur guide, Dawn, was the best we've ever had on any tour.
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Trusted Customer
10 years ago
Date of purchase: 07/11/2014
Very helpful agents. One suggestion: please provide more side-trip information early on. I booked a number of things thru Viator and it would have been a bit lest costly to have taken advantage of t
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Trusted Customer
10 years ago
Date of purchase: 04/26/2014
GET was the only tour company to allow us to extend our vacation time on our own after the escorted tour and to allow the trip insurance to cover the extension and to allow flexibility in air travel.
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About Grand European Travel
For over 40 years, GET has provided a stress-free and affordable way to plan vacations to destinations around the globe. As your go-to travel experts, we know that guided tours and river cruises are simply the best ways to travel today. From planning to sightseeing, it’s all taken care of so you can enjoy stress-free vacations with everything arranged for you, not by you. Our Travel Specialists will help you find the perfect trip to match your preferences from our curated collection of 300+ worldwide vacations as well as book your flights, travel insurance and more.
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7632 SW Durham Road, Suite 350, Tigard, Oregon, 97224, United States
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About Grand European Travel
For over 40 years, GET has provided a stress-free and affordable way to plan vacations to destinations around the globe. As your go-to travel experts, we know that guided tours and river cruises are simply the best ways to travel today. From planning to sightseeing, it’s all taken care of so you can enjoy stress-free vacations with everything arranged for you, not by you. Our Travel Specialists will help you find the perfect trip to match your preferences from our curated collection of 300+ worldwide vacations as well as book your flights, travel insurance and more.