Gray Line Emirates Reviews

Dear Nagalakshmi, Thank you for sharing your recent experience with us. We're pleased to hear that your previous day tours to Dubai's Modern and Old parts were excellent; however, we deeply regret to learn that the Sharjah tour did not meet your expectations. We sincerely apologize for any inconvenience caused by the condition of the bus and the lack of guidance from the tour guide. Your feedback is valuable to us, and we take it seriously. Rest assured, we are looking into the issues you raised to make necessary improvements for future tours. We appreciate your understanding and hope that this experience won't deter you from considering our services in the future. If there's anything specific you would like us to address or if you have additional feedback, please feel free to share. Thank you for choosing us for your Dubai tours, and we look forward to the opportunity to provide you with a more enjoyable experience in the future.

Dear William, Thank you so much for taking the time to share your positive experience with our tour guide, Mr. M. Arslan, and our bus driver. We're thrilled to hear that both individuals contributed to making your tour enjoyable and memorable. We'll be sure to pass along your kind words to Mr. M. Arslan and the bus driver, expressing gratitude for their courteous service and attention to detail. We're delighted that you appreciated Mr. Arslan's dry humor and send heartfelt wishes for joy and love with the arrival of his first baby girl. Your acknowledgment of the bus driver's assistance with daily cold water and luggage is much appreciated. We strive to make every tour worth every penny, and your recommendation to check our website directly for better rates is noted. We look forward to welcoming you back on another adventure soon. If there's anything more you'd like to share or any specific details you enjoyed during the tour, please feel free to let us know. Thanks again for choosing Grayline Emirates & Oman for your tour experience!

Dear Ryan, We're thrilled to hear that your half-day tour met your expectations and left you feeling very happy. It sounds like you had a diverse and enjoyable experience, exploring key attractions such as the Great Mosque, Ferrari Center, Louvre, date market, and more. Your feedback is greatly appreciated, and we hope you have wonderful memories and photos to commemorate your visit. If you ever plan to explore more or have any further questions, please don't hesitate to reach out. Thank you for choosing our services, and we look forward to serving you on future adventures.

Dear Carole, We're glad to hear that you found the service efficient and friendly. We apologize for not offering to assist with your bag, and we appreciate your understanding. Our aim is to provide the best possible experience, and your feedback helps us improve. If you have any more thoughts or need further assistance in the future, please don't hesitate to let us know. Thank you for choosing our service, and we look forward to serving you again on your next adventure.

Dear Artemis, I appreciate your honest feedback about the tour, and I'm sorry to hear that it did not meet your expectations. It's essential for tours to provide meaningful experiences, and it's clear that this one fell short for you. Your advice about seeking out local UAE tourist services to avoid any "foreigner tax" is valuable, and it can indeed help travelers have more authentic and cost-effective experiences. I hope your future travel adventures are more in line with your expectations, and if you have any questions or need recommendations in the future, please don't hesitate to ask. Be safe!

Dear Customer, I'm delighted to hear that your trip was well-organized and that you had excellent communication with the company, receiving all necessary information promptly. While you may not have seen dolphins or caves, it's wonderful that you had a relaxing and enjoyable experience with a clean boat, friendly staff, delicious food, and engaging activities like swimming, snorkeling, and more. The camaraderie of your fellow travelers also added to the positive experience. It sounds like you had a memorable journey, and I hope your future trips continue to be filled with such enjoyable moments. If you have more travel stories to share or need further assistance, feel free to reach out. Safe travels!