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Gray Line Miami Reviews

Rated
Good
Service
3.7
/5
Product
3.8
/5

5

4

3

2

1

6

2

1

0

3

12

ratings over the past year

Displaying all 214 reviews
MC
Mr Ralph Chan
Vienna
5 years ago
Date of purchase: 08/07/2019
What Mr Ralph Chan said about Gray Line Miami:
Drivers were on time. Good and smooth drive to Dolphin Mall. However, Gray Line can work on the maintenance of their shuttle busses (i.e. a/c didn't work and seat couldn't be put up straight)
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James
Miami
5 years ago
Date of purchase: 06/22/2019
What James said about Gray Line Miami:
The trip from Miami Int' Airport to dolphin mall was great but not the return trip. The return trip was supposed to depart at 14:10. I started waiting at 13:50 till 14:40. No bus showed up. Two other
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Trusted Customer
5 years ago
Date of purchase: 06/12/2019
Gute Informationen und sehr netter tourguide
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Trusted Customer
5 years ago
Date of purchase: 06/07/2019
Too may stops
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MD
Ms Viktoriia Danylenko
5 years ago
Date of purchase: 05/25/2019
What Ms Viktoriia Danylenko said about Gray Line Miami:
If you don’t have seats why you still charge? They promised refund within 10 business days. It’s been more and I still did not get it. Terrible experience!
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Rocio
Gray Line Miami
5 years ago
Dear Viktoria, we apologize for the inconvenience as there was a higher than normal flow of reservations for that date and we were sold out before we can close our booking platform. Your refund was processed on June 6.Thanks so much for taking the time to write this review, we hope that you can consider us next time you are in town.Gray Line Miami
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MT
Mr Ester Palou Tovar
5 years ago
Date of purchase: 05/30/2019
What Mr Ester Palou Tovar said about Gray Line Miami:
El servicio pésimo y de mala calidad, ya que nos dejaron tiradas y no nos recogieron en el hotel acordado en el email de confirmación ni a la hora indicada, aun estando fuera del hotel antes de la hor
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MR
Ms Luz Rosado
5 years ago
Date of purchase: 05/10/2019
What Ms Luz Rosado said about Gray Line Miami:
La página en donde vi los servicios que ofrecían no era clara en cuanto a que tan seguido ofrecían transporte del Aeropuerto al Outlet Mall. Daban a entender que había transporte todo el tiempo en un
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MS
Mr Roberto Beltran Sandoval
5 years ago
Date of purchase: 05/10/2019
What Mr Roberto Beltran Sandoval said about Gray Line Miami:
Nunca aparecieron, no me devolvieron el monto
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MM
Mrs Alexandra Muetsch
5 years ago
Date of purchase: 05/01/2019
What Mrs Alexandra Muetsch said about Gray Line Miami:
Bad service! Ordered pickup at hostel, bus didnt show up. Called the company- they were not helpful at all and didn't want to give me back my money. After all, I assumed that I was a communication p
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MM
Mr youba menzou
5 years ago
Date of purchase: 04/10/2019
What Mr youba menzou said about Gray Line Miami:
They were late for more than one hour ! I had a Go Miami card and I paid with my credit card to book this event. I am still waiting to be refunded ! I will no more take this company
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About Gray Line Miami
Like in other 750 destinations on 6 continents, Gray Line Miami is the leading company in tourism services. Since its creation in 1990, with offices in Quito, Guayaquil, Cuenca and the Galapagos Islands. Having our own operation, transportation fleet and a complete infrastructure are the most important strengths of our company.
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1835 Gaylord St, Denver, Colorado, 80206, United States
Why trust Feefo reviews?

About Gray Line Miami
Like in other 750 destinations on 6 continents, Gray Line Miami is the leading company in tourism services. Since its creation in 1990, with offices in Quito, Guayaquil, Cuenca and the Galapagos Islands. Having our own operation, transportation fleet and a complete infrastructure are the most important strengths of our company.