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Gray Line Reviews

https://www.grayline.com
Rated
Excellent
Service
4.1
/5
Product
4.2
/5

5

4

3

2

1

272

57

39

24

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442

ratings over the past year

Displaying all 20,388 reviews
Trusted Customer
3 months ago
Date of purchase: 05/27/2024
Everything is mentioned in the review. It's all about making money not about satisfying the customer.
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Gray Line Customer Support
Gray Line
2 months ago
Hello, I would first like to thank you for choosingGrayLineand apologize for your less-than-satisfactory experience. I am sorry to hear that your time withGrayLineMontrealdid not meet the high expectations established by our destinations throughout the world. As a global leader in sightseeing, we rely heavily on the feedback of our customers to ensure the best sightseeing adventures throughout the globe. For this, I thank you for bringing your experience to our attention here at our Worldwide office. I assure you that we take your feedback into high regard and will reach out to our Montreal team from an operational perspective to look into their customer service practices. We strive for each guest to have an informative and enjoyable experience, and I am sorry that this was not the case. - The Gray Line Worldwide Support Team
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FRANZ CASTILLO OTERO
Perú
3 months ago
Date of purchase: 05/25/2024
What FRANZ CASTILLO OTERO said about Gray Line:
Ruta super recomendada. Los paisajes en Interlaken y Grindelwald son impresionantes. El ascenso en teleféricos hasta los nevados así como el descenso fué inolvidable (Costo aparte del tour). El servi
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Trusted Customer
3 months ago
Date of purchase: 05/24/2024
Very rushed. Felt like just driving around city.
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Trusted Customer
3 months ago
Date of purchase: 05/21/2024
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Jenna Skoglund
Kelowna
3 months ago
Date of purchase: 05/24/2024
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Trusted Customer
3 months ago
Date of purchase: 05/25/2024
I accidentally scheduled the wrong date for my tour and the Grayline staff on the street, on a different tour, took the time to help me sort out the problem. When I emailed Grayline customer support
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Trusted Customer
3 months ago
Date of purchase: 05/25/2024
Driver was great and friendly! Very well organized.
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John Larrett
Sudbury, Ontario
3 months ago
Date of purchase: 05/19/2024
What John Larrett said about Gray Line:
Great service and a pleasant experience.
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Elizabeth Barba
Lima
3 months ago
Date of purchase: 05/24/2024
What Elizabeth Barba said about Gray Line:
Excellent service, thank you very much!
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Trusted Customer
3 months ago
Date of purchase: 05/24/2024
Poor
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About Gray Line
Gray Line is the largest provider of sightseeing tours on the planet. For more than 100 years, Gray Line has been at the center of creating and operating the best traveler experiences in the world’s most sought after sightseeing destinations. With thousands of tours and experiences in more than 700 locations, spanning six continents, Gray Line is also the largest direct supplier of destination services to online travel sellers, wholesalers and travel agents. Founded in 1910, Gray Line has grown into the most well-known consumer brand in sightseeing tours. Its global network of elite providers operates day tours, airport transfers, hop-on hop-off tours, multi-day packages, walking tours and other specialized destination services. For more information, visit GrayLine.com.
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(303) 539-8502
1541 N. Marion St. #18267, Denver, Colorado, 80218, United States
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About Gray Line
Gray Line is the largest provider of sightseeing tours on the planet. For more than 100 years, Gray Line has been at the center of creating and operating the best traveler experiences in the world’s most sought after sightseeing destinations. With thousands of tours and experiences in more than 700 locations, spanning six continents, Gray Line is also the largest direct supplier of destination services to online travel sellers, wholesalers and travel agents. Founded in 1910, Gray Line has grown into the most well-known consumer brand in sightseeing tours. Its global network of elite providers operates day tours, airport transfers, hop-on hop-off tours, multi-day packages, walking tours and other specialized destination services. For more information, visit GrayLine.com.