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Gray Line Reviews

https://www.grayline.com
Rated
Excellent
Service
4.1
/5
Product
4.2
/5

5

4

3

2

1

272

57

39

24

50

442

ratings over the past year

Displaying all 20,388 reviews
Trusted Customer
3 months ago
Date of purchase: 06/21/2024
I goofed and placed my order for the wrong date. The helpful Grayline folks worked with me and had everything fixed in a couple hours.
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CS
Carolynlee Sevier
Ontario, California
3 months ago
Date of purchase: 06/19/2024
What Carolynlee Sevier said about Gray Line:
Making a reservation on line without an actual representative can be perplexing and annoying. However, the web page was easily manageable and the steps clearly outlined. It was a pleasure.
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NS
Nancy Scott
West Linn, Oregon
3 months ago
Date of purchase: 06/17/2024
What Nancy Scott said about Gray Line:
Easy to book online, friendly people at the boarding spot, everything on time. A perfect day!
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0
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BP
Blaine Pope
Walnut
3 months ago
Date of purchase: 06/16/2024
What Blaine Pope said about Gray Line:
Very knowledgeable driver michael
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0
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CW
Cornelia Walker
Montreal
3 months ago
Date of purchase: 06/11/2024
What Cornelia Walker said about Gray Line:
Homepage very complicated
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0
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RG
Rafael Garcia
Montreal
3 months ago
Date of purchase: 05/18/2024
What Rafael Garcia said about Gray Line:
Terrible. No solution, zero accountability and no follow-up upon commitment to solve issue
Product reviews

5
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Trusted Customer
3 months ago
Date of purchase: 06/14/2024
Booking was very easy.
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Trusted Customer
3 months ago
Date of purchase: 06/09/2024
Our drivers had expansive knowledge of the history and development of Asheville. It was a day spent with expert historians with great humor. They love their city and it shows: fun, helpful, knowledgea
...
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Trusted Customer
3 months ago
Date of purchase: 06/10/2024
Excellent Comfy bus
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Trusted Customer
3 months ago
Date of purchase: 06/08/2024
I have not received my confirmation nor taken the tour. It has billed my credit card.
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Gray Line Customer Support
Gray Line
3 months ago
Hello, Thank you for contacting and sharing your experience with the booking process. We do have a confirmed booking under your name for this email address (the one connected to this review). Please be sure to check your spam/junk folder for the email confirmation. Please email us at info@grayline.com for your booking number (I cannot provide it in a public forum) and for any further assistance. - The Gray Line Worldwide Support Team
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About Gray Line
Gray Line is the largest provider of sightseeing tours on the planet. For more than 100 years, Gray Line has been at the center of creating and operating the best traveler experiences in the world’s most sought after sightseeing destinations. With thousands of tours and experiences in more than 700 locations, spanning six continents, Gray Line is also the largest direct supplier of destination services to online travel sellers, wholesalers and travel agents. Founded in 1910, Gray Line has grown into the most well-known consumer brand in sightseeing tours. Its global network of elite providers operates day tours, airport transfers, hop-on hop-off tours, multi-day packages, walking tours and other specialized destination services. For more information, visit GrayLine.com.
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(303) 539-8502
1541 N. Marion St. #18267, Denver, Colorado, 80218, United States
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About Gray Line
Gray Line is the largest provider of sightseeing tours on the planet. For more than 100 years, Gray Line has been at the center of creating and operating the best traveler experiences in the world’s most sought after sightseeing destinations. With thousands of tours and experiences in more than 700 locations, spanning six continents, Gray Line is also the largest direct supplier of destination services to online travel sellers, wholesalers and travel agents. Founded in 1910, Gray Line has grown into the most well-known consumer brand in sightseeing tours. Its global network of elite providers operates day tours, airport transfers, hop-on hop-off tours, multi-day packages, walking tours and other specialized destination services. For more information, visit GrayLine.com.