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Gray Line Reviews

https://www.grayline.com
Rated
Excellent
Service
4.1
/5
Product
4.2
/5

5

4

3

2

1

270

57

39

24

50

440

ratings over the past year

Displaying all 20,388 reviews
BS
Brenda Sowden
Ottawa
5 months ago
Date of purchase: 04/20/2024
What Brenda Sowden said about Gray Line:
Great, pickup on time, reminder email prior to event, nice & knowledgeable guide & good driver.
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AS
Artie Stefans
Mirage hotell
5 months ago
Date of purchase: 04/23/2024
What Artie Stefans said about Gray Line:
Poor
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Gray Line Customer Support
Gray Line
4 months ago
Hello, Thank you for choosing Gray Line and we are sorry that you found the booking experience to be difficult. We were able to respond to you the same day that you sent us an email and called our Worldwide office, and we provided the relevant information for you to arrange everything for your tour with our local team in Las Vegas. If you still need further assistance, please reach out to us at info@grayline.com. - The Gray Line Worldwide Support Team
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Becky VanNostrand
New York City
5 months ago
Date of purchase: 04/23/2024
What Becky VanNostrand said about Gray Line:
I haven't taken this tour yet but I have taken others in the past and it was wonderful which is why I am back for another one. Very organized and you get exactly what is described on the website.
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Trusted Customer
5 months ago
Date of purchase: 04/21/2024
I recently used your coach service, and I must say, it was quite disappointing. The drivers were not only rude but also resorted to shouting at some passengers, which created a highly uncomfortable at
...
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Brittany Kuneman
5 months ago
Date of purchase: 04/20/2024
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Craig Price
Cannock
5 months ago
Date of purchase: 04/16/2024
What Craig Price said about Gray Line:
Poor, not very informative, not clear, tour guide didnt explain very well, the bus journey was too cold
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Gray Line Customer Support
Gray Line
4 months ago
Hello, I would first like to thank you for choosing GrayLineand apologize for your less-than-satisfactory experience. I am sorry to hear that your time withGrayLineOrlandodid not meet the high expectations established by our destinations throughout the world. As a global leader in sightseeing, we rely heavily on the feedback of our customers to ensure the best sightseeing adventures throughout the globe. For this, I thank you for bringing your experience to our attention here at our Worldwide office. I assure you that we take your feedback into high regard, and we will reach out to our Orlando team from an operational perspective to look into their guide training and bus conditions. We strive for each guest to have a great experience from start to finish, and we are sorry that this was not the case. - The Gray Line Worldwide Support Team
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Trusted Customer
5 months ago
Date of purchase: 04/18/2024
First time booked this and the online chat service is excellent! Thank you to Harry who answered all my questions! He is the best of all!!
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Trusted Customer
5 months ago
Date of purchase: 04/17/2024
In booking, excellent ,efficient access!
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Candace
Asheville
5 months ago
Date of purchase: 04/02/2024
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Trusted Customer
5 months ago
Date of purchase: 04/15/2024
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About Gray Line
Gray Line is the largest provider of sightseeing tours on the planet. For more than 100 years, Gray Line has been at the center of creating and operating the best traveler experiences in the world’s most sought after sightseeing destinations. With thousands of tours and experiences in more than 700 locations, spanning six continents, Gray Line is also the largest direct supplier of destination services to online travel sellers, wholesalers and travel agents. Founded in 1910, Gray Line has grown into the most well-known consumer brand in sightseeing tours. Its global network of elite providers operates day tours, airport transfers, hop-on hop-off tours, multi-day packages, walking tours and other specialized destination services. For more information, visit GrayLine.com.
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(303) 539-8502
1541 N. Marion St. #18267, Denver, Colorado, 80218, United States
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About Gray Line
Gray Line is the largest provider of sightseeing tours on the planet. For more than 100 years, Gray Line has been at the center of creating and operating the best traveler experiences in the world’s most sought after sightseeing destinations. With thousands of tours and experiences in more than 700 locations, spanning six continents, Gray Line is also the largest direct supplier of destination services to online travel sellers, wholesalers and travel agents. Founded in 1910, Gray Line has grown into the most well-known consumer brand in sightseeing tours. Its global network of elite providers operates day tours, airport transfers, hop-on hop-off tours, multi-day packages, walking tours and other specialized destination services. For more information, visit GrayLine.com.