Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

Gray Line Reviews

https://www.grayline.com
Rated
Excellent
Service
4.1
/5
Product
4.2
/5

5

4

3

2

1

270

57

39

24

50

440

ratings over the past year

Displaying all 20,388 reviews
GG
Gerson Gross
Curitiba, Brasil.
5 months ago
Date of purchase: 04/02/2024
What Gerson Gross said about Gray Line:
Satisfactory service. Attentive and friendly staff. Bus in good condition and accessible.
Product reviews

0
Share
Trusted Customer
5 months ago
Date of purchase: 04/13/2024
fantastic! quick, efficient, fun!
Product reviews

0
Share
Trusted Customer
5 months ago
Date of purchase: 04/13/2024
Was amazing specially with the tour guid and driver Roman he has very good way of Narration with useful information about geology of Iceland he made it wonderful
Product reviews

0
Share
YO
YoYo
5 months ago
Date of purchase: 04/08/2024
What YoYo said about Gray Line:
The bus was also comfortable and clean! Nice driver!
Product reviews

0
Share
LI
Lesa Ibarra
Halfmoon Bay
5 months ago
Date of purchase: 04/09/2024
What Lesa Ibarra said about Gray Line:
Welcoming staff
Product reviews

0
Share
Trusted Customer
5 months ago
Date of purchase: 01/20/2024
Great
Product reviews

0
Share
Trusted Customer
5 months ago
Date of purchase: 04/09/2024
Very clear and easy to use. Looking forward to this tour on offer.
0
Share
Trusted Customer
5 months ago
Date of purchase: 04/08/2024
The whole ticketing system and on board audio is not fit for purpose. Endless fado music is irritating
Merchant Logo
Gray Line Customer Support
Gray Line
5 months ago
Hello, I would first like to thank you for choosingGrayLineand apologize for your less-than-satisfactory experience. I am sorry to hear that your time withGrayLineLisbondid not meet the high expectations established by our destinations throughout the world. As a global leader in sightseeing, we rely heavily on the feedback of our customers to ensure the best sightseeing adventures throughout the globe. For this, I thank you for bringing your experience to our attention here at our Worldwide office. I assure you that we take your feedback into high regard and will reach out to our Lisbon team from an operational perspective to look into their ticketing system and bus equipment. We strive for each guest to have an enjoyable and informative tour experience, and I am sorry that this was not the case. - The Gray Line Worldwide Support Team
Product reviews

0
Share
DD
David Dun
Perth, Australia
5 months ago
Date of purchase: 04/01/2024
What David Dun said about Gray Line:
Easy booking, which I later had to change, which was done by very friendly staff without any issue
Product reviews

0
Share
Trusted Customer
5 months ago
Date of purchase: 04/01/2024
No comment
0
Share
Not received a review invite?
About Gray Line
Gray Line is the largest provider of sightseeing tours on the planet. For more than 100 years, Gray Line has been at the center of creating and operating the best traveler experiences in the world’s most sought after sightseeing destinations. With thousands of tours and experiences in more than 700 locations, spanning six continents, Gray Line is also the largest direct supplier of destination services to online travel sellers, wholesalers and travel agents. Founded in 1910, Gray Line has grown into the most well-known consumer brand in sightseeing tours. Its global network of elite providers operates day tours, airport transfers, hop-on hop-off tours, multi-day packages, walking tours and other specialized destination services. For more information, visit GrayLine.com.
Read all
(303) 539-8502
1541 N. Marion St. #18267, Denver, Colorado, 80218, United States
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About Gray Line
Gray Line is the largest provider of sightseeing tours on the planet. For more than 100 years, Gray Line has been at the center of creating and operating the best traveler experiences in the world’s most sought after sightseeing destinations. With thousands of tours and experiences in more than 700 locations, spanning six continents, Gray Line is also the largest direct supplier of destination services to online travel sellers, wholesalers and travel agents. Founded in 1910, Gray Line has grown into the most well-known consumer brand in sightseeing tours. Its global network of elite providers operates day tours, airport transfers, hop-on hop-off tours, multi-day packages, walking tours and other specialized destination services. For more information, visit GrayLine.com.