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Gray Line Reviews

https://www.grayline.com
Rated
Excellent
Service
4.1
/5
Product
4.2
/5

5

4

3

2

1

270

57

39

24

50

440

ratings over the past year

Displaying all 20,388 reviews
Trusted Customer
5 months ago
Date of purchase: 03/29/2024
Easy to use.
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Trusted Customer
5 months ago
Date of purchase: 03/29/2024
Fast But a suggestion Can I get the ticket to out in my apple wallet
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Trusted Customer
5 months ago
Date of purchase: 03/27/2024
The phones provires dos not work on europe hours. Gray line dont respond to my questions! Dont solve the problem
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Gray Line Customer Support
Gray Line
5 months ago
Hello, Thank you for contacting Gray Line Worldwide and we apologize for the booking issue that you experienced with your tour in Rome. Unfortunately, during the time that you booked this tour, we were experiencing problems with our booking system. This impacted your booking as well as a handful of others. We have since resolved the issue and we are very sorry for the problems that it caused. The refund for the difference in cost between the tour that you booked and the tour that you took is still processing. Should you need any further assistance, please contact us at info@grayline.com. - The Gray Line Worldwide Support Team
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Trusted Customer
5 months ago
Date of purchase: 03/27/2024
I was very surprised and happy at your Quick service!
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Trusted Customer
6 months ago
Date of purchase: 03/24/2024
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Trusted Customer
6 months ago
Date of purchase: 03/11/2024
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Gayle Pennavaria
Bend Oregon
6 months ago
Date of purchase: 03/18/2024
What Gayle Pennavaria said about Gray Line:
Easy to navigate. Reliable company.
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Jay Darwin
Covington, Georgia
6 months ago
Date of purchase: 03/16/2024
What Jay Darwin said about Gray Line:
Excellent in every way!
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Anjan Rao Puttige
Frankfurt
6 months ago
Date of purchase: 03/18/2024
What Anjan Rao Puttige said about Gray Line:
We had to wait for 1.5 hours to get the bus One of the main attractions was not in the tour Staff was not friendly
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Gray Line Customer Support
Gray Line
6 months ago
Hello, I would first like to thank you for choosingGrayLineand apologize for your less-than-satisfactory experience. I am sorry to hear that your time withGrayLine Frankfurt did not meet the high expectations established by our destinations throughout the world. As a global leader in sightseeing, we rely heavily on the feedback of our customers to ensure the best sightseeing adventures throughout the globe. For this, I thank you for bringing your experience with our team in Frankfurt to our attention here at our Worldwide office. I assure you that we take your feedback into high regard and will reach out to our local team from an operational perspective to look into their customer service practices and bus scheduling. We strive for each guest to have an enjoyable and informative tour experience, and we are very sorry that this was not the case. - The Gray Line Worldwide Support Team
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Trusted Customer
6 months ago
Date of purchase: 03/18/2024
Booking online was so easy ! The instructions were clear and I was happy to receive a confirmation email almost immediately.
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About Gray Line
Gray Line is the largest provider of sightseeing tours on the planet. For more than 100 years, Gray Line has been at the center of creating and operating the best traveler experiences in the world’s most sought after sightseeing destinations. With thousands of tours and experiences in more than 700 locations, spanning six continents, Gray Line is also the largest direct supplier of destination services to online travel sellers, wholesalers and travel agents. Founded in 1910, Gray Line has grown into the most well-known consumer brand in sightseeing tours. Its global network of elite providers operates day tours, airport transfers, hop-on hop-off tours, multi-day packages, walking tours and other specialized destination services. For more information, visit GrayLine.com.
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(303) 539-8502
1541 N. Marion St. #18267, Denver, Colorado, 80218, United States
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About Gray Line
Gray Line is the largest provider of sightseeing tours on the planet. For more than 100 years, Gray Line has been at the center of creating and operating the best traveler experiences in the world’s most sought after sightseeing destinations. With thousands of tours and experiences in more than 700 locations, spanning six continents, Gray Line is also the largest direct supplier of destination services to online travel sellers, wholesalers and travel agents. Founded in 1910, Gray Line has grown into the most well-known consumer brand in sightseeing tours. Its global network of elite providers operates day tours, airport transfers, hop-on hop-off tours, multi-day packages, walking tours and other specialized destination services. For more information, visit GrayLine.com.