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Gray Line Reviews

https://www.grayline.com
Rated
Excellent
Service
4.1
/5
Product
4.2
/5

5

4

3

2

1

270

57

39

24

50

440

ratings over the past year

Displaying all 20,388 reviews
Trusted Customer
7 months ago
Date of purchase: 02/21/2024
easy to use
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Trusted Customer
7 months ago
Date of purchase: 02/20/2024
The booking was straight forward once Monika in the Prague office advised me to go to **************** and search for Prague. Well done Monika.
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Trusted Customer
7 months ago
Date of purchase: 02/19/2024
Easy to book online. Even called and a live person answered the phone!
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JK
Jody Kirby
Indiana
7 months ago
Date of purchase: 02/20/2024
What Jody Kirby said about Gray Line:
Booking tool is very easy to navigate. Great experience!
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Trusted Customer
7 months ago
Date of purchase: 02/18/2024
I am an agent and find Grayline to be very easy-to-use, with lots of great options for my clients. It is always my first go-to for local tours and sights. Well done, Grayline!
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TA
Tara
Las Vegas
7 months ago
Date of purchase: 02/17/2024
What Tara said about Gray Line:
Tried to rent a car from Las Vegas to the Hoover Dam and none were available. Our only option was to book a bus tour. This is definitely the way to go! Our driver, Chris, was knowledgeable and funny.
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MM
Muhammad Mohsin
7 months ago
Date of purchase: 02/19/2024
What Muhammad Mohsin said about Gray Line:
It was easy and quick process. There was no glitch.
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Trusted Customer
7 months ago
Date of purchase: 02/17/2024
Easy to book. Clear instructions on meeting point. Cheaper than booking through Viator, etc.
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Trusted Customer
7 months ago
Date of purchase: 02/16/2024
Booking was easy however the form was a bit confusing. I was reserving hotel to airport. It asked for flight arrival time. Maybe it should say flight Departure time?
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BB
Brent Burkey
7 months ago
Date of purchase: 02/16/2024
What Brent Burkey said about Gray Line:
Yesterday your web site had every tour in Manhattan fully booked through March 14. Clearly a computer error, but multiple telephone calls and endless on line waiting failed to produce anyone that coul
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Gray Line Customer Support
Gray Line
7 months ago
Hello, I would first like to thank you for choosingGrayLineand apologize for your less-than-satisfactory experience with our booking system. Unfortunately, our booking system and website are not very sophisticated, and it can be challenging to see if there are any issues that may impact availability on our website. Due to your poor booking experience, I am going to apply a 10% discount to your purchase. You will soon see an email from info@grayline.com to our payment processor confirming this partial refund. Should you need anything else, please contact us at info@grayline.com. We strive for each guest to have a great experience from start to finish, and I am sorry that this was not the case. - The Gray Line Worldwide Support Team
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About Gray Line
Gray Line is the largest provider of sightseeing tours on the planet. For more than 100 years, Gray Line has been at the center of creating and operating the best traveler experiences in the world’s most sought after sightseeing destinations. With thousands of tours and experiences in more than 700 locations, spanning six continents, Gray Line is also the largest direct supplier of destination services to online travel sellers, wholesalers and travel agents. Founded in 1910, Gray Line has grown into the most well-known consumer brand in sightseeing tours. Its global network of elite providers operates day tours, airport transfers, hop-on hop-off tours, multi-day packages, walking tours and other specialized destination services. For more information, visit GrayLine.com.
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(303) 539-8502
1541 N. Marion St. #18267, Denver, Colorado, 80218, United States
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About Gray Line
Gray Line is the largest provider of sightseeing tours on the planet. For more than 100 years, Gray Line has been at the center of creating and operating the best traveler experiences in the world’s most sought after sightseeing destinations. With thousands of tours and experiences in more than 700 locations, spanning six continents, Gray Line is also the largest direct supplier of destination services to online travel sellers, wholesalers and travel agents. Founded in 1910, Gray Line has grown into the most well-known consumer brand in sightseeing tours. Its global network of elite providers operates day tours, airport transfers, hop-on hop-off tours, multi-day packages, walking tours and other specialized destination services. For more information, visit GrayLine.com.