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Gray Line Reviews

Rated
Excellent
Service
4.1
/5
Product
4.2
/5

5

4

3

2

1

270

57

39

24

50

440

ratings over the past year

Displaying all 20,388 reviews
AP
ANANTHA KRISHNAN SOUNDRA PANDI
INDIA
7 months ago
Date of purchase: 02/06/2024
What ANANTHA KRISHNAN SOUNDRA PANDI said about Gray Line:
VERY EASY, FAST AND IMMEDIATE
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AC
Andrew Cuthbert
7 months ago
Date of purchase: 02/01/2024
What Andrew Cuthbert said about Gray Line:
The booking system was really easy to use and gave plenty of opportunity to review the entries to ensure everything was correct. The information that accompanied the booking page was very helpful, il
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Trusted Customer
7 months ago
Date of purchase: 02/01/2024
I was so happy to receive a voucher for 2 sight seeing bus tours. Many days were sold out and the sign up for them was very easy.
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PM
Phillip Mcmillin
7 months ago
Date of purchase: 01/31/2024
What Phillip Mcmillin said about Gray Line:
yes I would book worh you again
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DB
Didier Barre
7 months ago
Date of purchase: 01/20/2024
What Didier Barre said about Gray Line:
Réservation en ligne très fonctionnel. En revanche, rareté des autobus, longue attente entre chaque passage des autobus. Je me souviens, à plusieurs arrêt; nous avons vu passer 3 à 5 autobus jaune (le
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Gray Line Customer Support
Gray Line
7 months ago
Hello, I would first like to thank you for choosingGrayLineand apologize for your less-than-satisfactory experience. I am sorry to hear that your time withGrayLineArgentinadid not meet the high expectations established by our destinations throughout the world. As a global leader in sightseeing, we rely heavily on the feedback of our customers to ensure the best sightseeing adventures throughout the globe. For this, I thank you for bringing your experience to our attention here at our Worldwide office. I assure you that we take your feedback into high regard and will reach out to our Argentina team from an operational perspective to look into their bus scheduling services. We are already aware of the issue, and we are working with our local team to increase capacity for tours. We strive for each guest to have an enjoyable and informative experience, and we are sorry that this was not the case. - The Gray Line Worldwide Support Team
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ME
MEM
Toronto, Canada
7 months ago
Date of purchase: 01/30/2024
What MEM said about Gray Line:
Presented information for 48 hours Hop On Hop Off with Lunch and 30 minute river outing in Buenos Aires in a clear manner, then took and processed my order efficiently. Hopefully, the experience will
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Trusted Customer
7 months ago
Date of purchase: 01/29/2024
It was very simple to book this tour online. I've always been pleased with the ease of finding and booking a city tour with Gray Line.
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AD
Anne Driscoll
7 months ago
Date of purchase: 01/29/2024
What Anne Driscoll said about Gray Line:
easy to use!
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NB
Nancy Blakely
7 months ago
Date of purchase: 01/26/2024
What Nancy Blakely said about Gray Line:
I would highly recommend using Grey Line.
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Trusted Customer
7 months ago
Date of purchase: 01/26/2024
Booking was a very simple process. We have done exursions in other countries and have always had a good experience.
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About Gray Line
Gray Line is the largest provider of sightseeing tours on the planet. For more than 100 years, Gray Line has been at the center of creating and operating the best traveler experiences in the world’s most sought after sightseeing destinations. With thousands of tours and experiences in more than 700 locations, spanning six continents, Gray Line is also the largest direct supplier of destination services to online travel sellers, wholesalers and travel agents. Founded in 1910, Gray Line has grown into the most well-known consumer brand in sightseeing tours. Its global network of elite providers operates day tours, airport transfers, hop-on hop-off tours, multi-day packages, walking tours and other specialized destination services. For more information, visit GrayLine.com.
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1541 N. Marion St. #18267, Denver, Colorado, 80218, United States
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About Gray Line
Gray Line is the largest provider of sightseeing tours on the planet. For more than 100 years, Gray Line has been at the center of creating and operating the best traveler experiences in the world’s most sought after sightseeing destinations. With thousands of tours and experiences in more than 700 locations, spanning six continents, Gray Line is also the largest direct supplier of destination services to online travel sellers, wholesalers and travel agents. Founded in 1910, Gray Line has grown into the most well-known consumer brand in sightseeing tours. Its global network of elite providers operates day tours, airport transfers, hop-on hop-off tours, multi-day packages, walking tours and other specialized destination services. For more information, visit GrayLine.com.