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Gray Line Reviews

https://www.grayline.com
Rated
Excellent
Service
4.1
/5
Product
4.2
/5

5

4

3

2

1

270

57

39

24

50

440

ratings over the past year

Displaying all 20,388 reviews
KB
Kim Bowers
Prague OK
8 months ago
Date of purchase: 01/25/2024
What Kim Bowers said about Gray Line:
ok my card was declined for spam many times. I wish I could find a map of stops
0
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SU
Susanne
Sydney
8 months ago
Date of purchase: 01/21/2024
What Susanne said about Gray Line:
The site is very user friendly. Lots of choices and easy to find what I need. I have booked several tours. The whole process is very smooth, no problems at all.
0
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JB
Julia Borsos
8 months ago
Date of purchase: 01/16/2024
What Julia Borsos said about Gray Line:
It was easy to book my trip, but when I received the confirmation document it was mssing the payment datas. ( I paiid it, I need some references from it ) Please sant to me. Thank you.
0
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PF
Penny F.
Charlotte, NC
8 months ago
Date of purchase: 01/16/2024
What Penny F. said about Gray Line:
Rapid booking, and return email with QR code
0
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DW
Douglas Willment
8 months ago
Date of purchase: 01/15/2024
What Douglas Willment said about Gray Line:
Easy booking but a better map of the route would be helpful.
0
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RF
Robert Frame
8 months ago
Date of purchase: 01/15/2024
What Robert Frame said about Gray Line:
Easy process to book.
0
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Trusted Customer
8 months ago
Date of purchase: 01/12/2024
Great choices! Yes I will use them again as I have used them before and the tours were always great.
0
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Trusted Customer
8 months ago
Date of purchase: 01/03/2024
NEVER AGAIN, DONT BOOK WITH THIS COMPANY. THE TAXIS ACROSS THE BRIDGE ARE BETTER, They cost $10 to 12 US Dollars. A friend that visited Vallarta, said this would be great. It was a complete and total
...
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Gray Line Customer Support
Gray Line
8 months ago
Hello, I would first like to thank you for choosingGrayLineand apologize for your less-than-satisfactory experience. I am sorry to hear that your time withGrayLinePuerto Vallartadid not meet the high expectations established by our destinations throughout the world. As a global leader in sightseeing, we rely heavily on the feedback of our customers to ensure the best sightseeing adventures throughout the globe. For this, I thank you for bringing your experience to our attention here at our Worldwide office. I assure you that we take your feedback into high regard and will reach out to our local team from an operational perspective to look into their guest communication practices. We would like to assist you further regarding this incident, so please be on the look out for an email from info@grayline.com. - The Gray Line Worldwide Support Team
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BC
Barbara Cohen
Lisbon
8 months ago
Date of purchase: 01/05/2024
What Barbara Cohen said about Gray Line:
The drivers were excellent. Answered any questions we had.
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PG
Pradeep Goel
Fort Lauderdale
8 months ago
Date of purchase: 01/05/2024
What Pradeep Goel said about Gray Line:
Avoid at all cost
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About Gray Line
Gray Line is the largest provider of sightseeing tours on the planet. For more than 100 years, Gray Line has been at the center of creating and operating the best traveler experiences in the world’s most sought after sightseeing destinations. With thousands of tours and experiences in more than 700 locations, spanning six continents, Gray Line is also the largest direct supplier of destination services to online travel sellers, wholesalers and travel agents. Founded in 1910, Gray Line has grown into the most well-known consumer brand in sightseeing tours. Its global network of elite providers operates day tours, airport transfers, hop-on hop-off tours, multi-day packages, walking tours and other specialized destination services. For more information, visit GrayLine.com.
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(303) 539-8502
1541 N. Marion St. #18267, Denver, Colorado, 80218, United States
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About Gray Line
Gray Line is the largest provider of sightseeing tours on the planet. For more than 100 years, Gray Line has been at the center of creating and operating the best traveler experiences in the world’s most sought after sightseeing destinations. With thousands of tours and experiences in more than 700 locations, spanning six continents, Gray Line is also the largest direct supplier of destination services to online travel sellers, wholesalers and travel agents. Founded in 1910, Gray Line has grown into the most well-known consumer brand in sightseeing tours. Its global network of elite providers operates day tours, airport transfers, hop-on hop-off tours, multi-day packages, walking tours and other specialized destination services. For more information, visit GrayLine.com.