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Gray Line Reviews

https://www.grayline.com
Rated
Excellent
Service
4.1
/5
Product
4.2
/5

5

4

3

2

1

274

58

39

23

50

444

ratings over the past year

Displaying all 20,387 reviews
Trusted Customer
1 month ago
Date of purchase: 08/15/2024
So far so good. We'll know more in February.
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Trusted Customer
1 month ago
Date of purchase: 08/13/2024
Great! Was sorry I didn't have cash for a tip.
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DS
Daniel Siler
Arco
1 month ago
Date of purchase: 08/06/2024
What Daniel Siler said about Gray Line:
The service was great! Driver Michael was awesome! Would definitely do this again
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JK
Jeanene Knighton
1 month ago
Date of purchase: 08/06/2024
What Jeanene Knighton said about Gray Line:
Very helpful and knowledgeable staff.
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Trusted Customer
1 month ago
Date of purchase: 07/27/2024
If i would have not called the Punta Cana office to reconfirm our family tours, they would have not call me to inform me about this cancelled service. You should get a better local supplier to engage
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Gray Line Customer Support
Gray Line
1 month ago
Hello, I would first like to thank you for choosingGrayLineand apologize for your less-than-satisfactory experience. I am sorry to hear that your time withGrayLine Dominican Republicdid not meet the high expectations established by our destinations throughout the world. As a global leader in sightseeing, we rely heavily on the feedback of our customers to ensure the best sightseeing adventures throughout the globe. For this, I thank you for bringing your experience to our attention here at our Worldwide office. I assure you that we take your feedback into high regard and we have already reached out to our local team from an operational perspective to look into their customer communication practices. We strive for each guest to have an enjoyable experience from start to finish, and we are sorry that this was not the case. - The Gray Line Worldwide Support Team
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Trusted Customer
1 month ago
Date of purchase: 08/02/2024
Easy except couldn’t get my everyday credit card to work.
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Trusted Customer
1 month ago
Date of purchase: 08/02/2024
Excellent
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Trusted Customer
1 month ago
Date of purchase: 07/27/2024
Drivers and tour guides were excellent! Interesting sights, informative and opportunity to stop and get off.
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Trusted Customer
1 month ago
Date of purchase: 07/30/2024
simple. quick.
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RB
Richard Berka
Jacksonville Florida
1 month ago
Date of purchase: 07/27/2024
What Richard Berka said about Gray Line:
Professional and courteous.
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About Gray Line
Gray Line is the largest provider of sightseeing tours on the planet. For more than 100 years, Gray Line has been at the center of creating and operating the best traveler experiences in the world’s most sought after sightseeing destinations. With thousands of tours and experiences in more than 700 locations, spanning six continents, Gray Line is also the largest direct supplier of destination services to online travel sellers, wholesalers and travel agents. Founded in 1910, Gray Line has grown into the most well-known consumer brand in sightseeing tours. Its global network of elite providers operates day tours, airport transfers, hop-on hop-off tours, multi-day packages, walking tours and other specialized destination services. For more information, visit GrayLine.com.
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(303) 539-8502
1541 N. Marion St. #18267, Denver, Colorado, 80218, United States
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About Gray Line
Gray Line is the largest provider of sightseeing tours on the planet. For more than 100 years, Gray Line has been at the center of creating and operating the best traveler experiences in the world’s most sought after sightseeing destinations. With thousands of tours and experiences in more than 700 locations, spanning six continents, Gray Line is also the largest direct supplier of destination services to online travel sellers, wholesalers and travel agents. Founded in 1910, Gray Line has grown into the most well-known consumer brand in sightseeing tours. Its global network of elite providers operates day tours, airport transfers, hop-on hop-off tours, multi-day packages, walking tours and other specialized destination services. For more information, visit GrayLine.com.