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Gray Line Reviews

https://www.grayline.com
Rated
Excellent
Service
4.1
/5
Product
4.2
/5

5

4

3

2

1

269

57

39

24

50

439

ratings over the past year

Displaying all 20,388 reviews
Trusted Customer
11 months ago
Date of purchase: 10/23/2023
Paid for 2 tix but only one was sent to email
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Gray Line Customer Support
Gray Line
10 months ago
Hi there, I would first like to thank you for choosingGrayLineand apologize for your less-than-satisfactory booking experience. We did send both tickets to you in the form of one voucher. This can be a bit confusing, but you will see that it says "Adult (2)" on the voucher. Reach out to info@grayline.com if you need anything else, and we hope you enjoyed your tour in Las Vegas. - The Gray Line Worldwide Support Team
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Sharon Gaik
Chicago, il
11 months ago
Date of purchase: 10/09/2023
What Sharon Gaik said about Gray Line:
East to select tour & purchase tickets online.
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MV
Marialma Perez Villarreal
11 months ago
Date of purchase: 10/13/2023
What Marialma Perez Villarreal said about Gray Line:
They didn’t let us sit together on the bus, like why? My mother and I were traveling together and they don’t let us sit together the whole time??? Awful experience.!!!
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Gray Line Customer Support
Gray Line
11 months ago
Hello, I would first like to thank you for choosingGrayLineand apologize for your less-than-satisfactory experience. I am sorry to hear that your time withGrayLineMontrealdid not meet the high expectations established by our destinations throughout the world. I assure you that we take your feedback into high regard and will reach out to our local team from an operational perspective to look into their guide practices. It is unusual for their team to do this, so we will be sure to follow up. As a global leader in sightseeing, we rely heavily on the feedback of our customers to ensure the best sightseeing adventures throughout the globe. For this, I thank you for bringing your experience with our team in Montreal to our attention here at our Worldwide office.Our goal is for each guest to have a great experience from start to finish, and I am sorry that this was not the case. - The Gray Line Worldwide Support Team
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Trusted Customer
11 months ago
Date of purchase: 10/17/2023
Good customer service on the phone. Very helpful.
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FS
Forrest Silva
11 months ago
Date of purchase: 10/16/2023
What Forrest Silva said about Gray Line:
Always easy and reasonable
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Trusted Customer
11 months ago
Date of purchase: 10/12/2023
Was easy to book on line. Very clear on how to do it.
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Trusted Customer
11 months ago
Date of purchase: 10/14/2023
Ordering my ticket was very easy and straightforward.
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YI
YUTAKA IWAGAMI
11 months ago
Date of purchase: 10/14/2023
What YUTAKA IWAGAMI said about Gray Line:
good system
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Trusted Customer
11 months ago
Date of purchase: 10/12/2023
Easy booking ,with quick confirmation. Used the service many times and never had a problem.
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LN
LOI NGUYEN
11 months ago
Date of purchase: 10/09/2023
What LOI NGUYEN said about Gray Line:
easy to order ticket on the website
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About Gray Line
Gray Line is the largest provider of sightseeing tours on the planet. For more than 100 years, Gray Line has been at the center of creating and operating the best traveler experiences in the world’s most sought after sightseeing destinations. With thousands of tours and experiences in more than 700 locations, spanning six continents, Gray Line is also the largest direct supplier of destination services to online travel sellers, wholesalers and travel agents. Founded in 1910, Gray Line has grown into the most well-known consumer brand in sightseeing tours. Its global network of elite providers operates day tours, airport transfers, hop-on hop-off tours, multi-day packages, walking tours and other specialized destination services. For more information, visit GrayLine.com.
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(303) 539-8502
1541 N. Marion St. #18267, Denver, Colorado, 80218, United States
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About Gray Line
Gray Line is the largest provider of sightseeing tours on the planet. For more than 100 years, Gray Line has been at the center of creating and operating the best traveler experiences in the world’s most sought after sightseeing destinations. With thousands of tours and experiences in more than 700 locations, spanning six continents, Gray Line is also the largest direct supplier of destination services to online travel sellers, wholesalers and travel agents. Founded in 1910, Gray Line has grown into the most well-known consumer brand in sightseeing tours. Its global network of elite providers operates day tours, airport transfers, hop-on hop-off tours, multi-day packages, walking tours and other specialized destination services. For more information, visit GrayLine.com.