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Gray Line Reviews

https://www.grayline.com
Rated
Excellent
Service
4.1
/5
Product
4.2
/5

5

4

3

2

1

274

58

39

23

50

444

ratings over the past year

Displaying all 20,387 reviews
PH
Peggy Huddleston
12 months ago
Date of purchase: 09/20/2023
What Peggy Huddleston said about Gray Line:
The drivers were very informative . I do wish they would give us more time to take a picture while in trolley They were very nice
0
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WS
William Shannon
12 months ago
Date of purchase: 09/21/2023
What William Shannon said about Gray Line:
Our order was simple, easy and quick. Nearly instant feedback confirming the trip.
0
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KA
Kay
12 months ago
Date of purchase: 09/21/2023
What Kay said about Gray Line:
User friendly and fast response, got confirmed right away!
0
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Trusted Customer
12 months ago
Date of purchase: 09/20/2023
Bardzo sprawnie
0
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Trusted Customer
1 year ago
Date of purchase: 09/19/2023
It was simple, easy, and smooth to book!
0
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Trusted Customer
1 year ago
Date of purchase: 09/19/2023
Easy booking
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DS
Debasish Sanyal
1 year ago
Date of purchase: 09/07/2023
What Debasish Sanyal said about Gray Line:
Passengers sitting on one side of the bus cannot see the other side due to reflection in the windows.
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KD
Karine Degagne
1 year ago
Date of purchase: 09/17/2023
What Karine Degagne said about Gray Line:
Ne pas être obligée d’imprimer les vouchers. On réserve en ligne et ensuite il faut traîner des feuilles de papier qu’on peut perdre ou ruiner si elles son t mouillées
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Gray Line Customer Support
Gray Line
12 months ago
Hello, I would first like to thank you for choosingGrayLineand apologize for your less-than-satisfactory experience. I am sorry to hear that your time withGrayLineOttawadid not meet the high expectations established by our destinations throughout the world. As a global leader in sightseeing, we rely on the feedback of our customers to ensure the best sightseeing adventures throughout the globe. For this, we thank you for bringing your experience to our attention here at our Worldwide office. I assure you that we take your feedback into high regard and will reach out to our Ottawa team from an operational perspective to look into their ticketing practices. We are sorry you felt it was inefficient to have printed tickets. We will continue to work to modernize our systems throughout the world. We strive for guests to have an easy experience from start to finish, and we are sorry this was not the case. - The Gray Line Worldwide Support Team
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PG
Pat Gunning
1 year ago
Date of purchase: 09/17/2023
What Pat Gunning said about Gray Line:
Booked on the Web was so easy
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Trusted Customer
1 year ago
Date of purchase: 09/17/2023
Información clara y ágil reserva
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About Gray Line
Gray Line is the largest provider of sightseeing tours on the planet. For more than 100 years, Gray Line has been at the center of creating and operating the best traveler experiences in the world’s most sought after sightseeing destinations. With thousands of tours and experiences in more than 700 locations, spanning six continents, Gray Line is also the largest direct supplier of destination services to online travel sellers, wholesalers and travel agents. Founded in 1910, Gray Line has grown into the most well-known consumer brand in sightseeing tours. Its global network of elite providers operates day tours, airport transfers, hop-on hop-off tours, multi-day packages, walking tours and other specialized destination services. For more information, visit GrayLine.com.
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(303) 539-8502
1541 N. Marion St. #18267, Denver, Colorado, 80218, United States
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About Gray Line
Gray Line is the largest provider of sightseeing tours on the planet. For more than 100 years, Gray Line has been at the center of creating and operating the best traveler experiences in the world’s most sought after sightseeing destinations. With thousands of tours and experiences in more than 700 locations, spanning six continents, Gray Line is also the largest direct supplier of destination services to online travel sellers, wholesalers and travel agents. Founded in 1910, Gray Line has grown into the most well-known consumer brand in sightseeing tours. Its global network of elite providers operates day tours, airport transfers, hop-on hop-off tours, multi-day packages, walking tours and other specialized destination services. For more information, visit GrayLine.com.